Project Administrator

Change Grow Live; Ashton-under-Lyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community support organization based in Ashton-under-Lyne is seeking a dedicated Administrator to provide effective administrative support. You will serve as the first point of contact, manage correspondence, and ensure smooth operations within the team. The ideal candidate should possess strong office skills, IT literacy, and an empathetic attitude towards service users. A supportive environment with flexible working arrangements helps foster team collaboration and personal growth.

Benefits

25 days of annual leave

Flexible working arrangements

Paid 'Wellness' hour each week

Contributory pension scheme

Discounts for shopping, cinema, holidays

Training, career development & progression opportunities

Qualifications

• IT literacy including proficiency in word processing, excel spreadsheets and data entry.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• Ability to respond to requests for assistance, maintaining confidentiality.

Responsibilities

• Serve as the first point of contact, ensuring calls and visits are handled promptly.
• Process correspondence and data entry as required.
• Minute taking at team and other meetings.
• Collate, monitor and report data/information and statistics.

Skills

Knowledge of general office procedures

IT literacy

Good interpersonal skills

Solid numeric skills

Good organisational skills

Empathetic attitude towards service users

Commitment to equal opportunity and diversity

Job description

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

• As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• To ensure effective processing of correspondence/ data entry as required.
• To minute take at team and other meetings.
• To collate, monitor and report data/information & statistics as required.
• To maintain and assist with the setting up of a general filing system within the project.
• To monitor and order office stationery/requirements.
• To maintain and balance local petty cash systems under the direction of the Team Leader.

Qualifications

• Knowledge of general office procedures
• IT literacy including proficiency in word processing, excel spreadsheets and data entry
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Solid numeric skills.
• Good organisational skills
• A mature, empathetic, and non-judgmental attitude towards service users.
• Understand and have a commitment to the principles of equal opportunity and diversity.

At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honoring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest.

We are seeking a dedicated Administrator to join our dynamic team in Ashton, to provide effective administrative support. You will offer organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives.

Benefits

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Flexible working arrangements
• Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Particiaton in our organisation's Refer-a-Friend scheme