Project Admin Officer

NHS; United Kingdom; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

A public health services organization in the UK is seeking an Administrative Support Officer to join their Digital and Workforce Productivity Solutions team. The role involves day-to-day administration, supporting project managers, and coordinating meetings. Candidates should have an HNC in business administration or equivalent experience, along with strong organizational and communication skills. This position offers flexible working options and a competitive salary.

Benefits

Comprehensive benefits package

Agile working approach

Qualifications

• Experience in an administrative role.
• Experience of project support work.
• Developing and maintaining databases.

Responsibilities

• Day-to-day administration of the DWPS Team.
• Support Programme and Project Managers.
• Coordinate high-profile meetings with stakeholders.

Skills

Organisational skills

Effective communication

MS Office Suite

Education

HNC in business administration

Job description

Overview

The post holder will work as part of the Digital and Workforce Productivity Solutions (DWPS) team to support the number of programmes and projects, working with partners to improve outcomes and the design of process and technical solutions, with the aim of addressing improved service delivery, performance and transformation for NWSSP and wider NHS in Wales.

The post holder, working with the Digital Workforce Project Manager will support the maintenance and oversight of the various programme and project groups and subgroups by providing high quality administrative support (organizing meetings, minute taking etc).

This post will be responsible for the day-to-day administration for the DWPS Team and will be the first point of contact for service users and stakeholders for the DWPS Team providing advice and resolution of basic and complex queries.

Main duties

• The post holder will as first point of contact, be responsible for the day-to-day administration of the DWPS Team
• They will provide support to the Programme and Project Managers within DWPS and the wider team, including coordinating high profile meetings with stakeholders. Develop agendas and papers, project plan documentation, maintaining action logs and risk registers and project communications
• Able to work in a fast paced environment, the post holder must have proven administrative and project support skills and be committed to providing a quality support service, working with a high degree of professionalism and be capable of managing a very diverse workload working to tight deadlines. The post holder must have excellent interpersonal and communication skills as they will be liaising with a spectrum of stakeholders. They will be expected to work independently on their own initiative with minimal supervision.
• The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply

About us

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit the NHS Wales Shared Services Partnership working for us page.

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Details

Date posted: 30 September 2025

Pay scheme: Agenda for change

Band: Band 4

Salary: £27,898 to £30,615 a year per annum

Contract: Permanent

Working pattern: Full-time, Home or remote working

Reference number: 043-AC171-0925

Job locations: NHS Wales Shared Services Partnership HQ, 4-5 Charnwood Court, Heol Billingsley, Nantgarw, Cardiff, CF15 7QZ

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Qualifications and Knowledge

Essential

• HNC in business administration or demonstrable experience
• Good knowledge and demonstrable experience of MS Office Suite

Desirable

• Business Improvement Technique Qualification or operational knowledge of Project Principles
• Understanding of programme office functions

Experience

Essential

• Demonstrable experience in an administrative role
• Experience of project support work - project management documentation
• Developing and maintaining databases using dedicated software

Desirable

• Working in an NHS environment
• Operational experience of using ESR

Skills and Attributes

Essential

• Organisational skills that ensure timescales and objectives are met
• Effective communication (written and oral) with colleagues, customers and key stakeholders

Disclosure and Sponsorship

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information please refer to the UK Visas and Immigration guidance on skilled worker sponsorship; guidance on overseas criminal records checks is also applicable.

Employer details

Employer: NHS Wales Shared Services Partnership

Address: NHS Wales Shared Services Partnership HQ, 4-5 Charnwood Court, Heol Billingsley, Nantgarw, Cardiff, CF15 7QZ

Employer's website: NHS Wales Shared Services Partnership at nwssp.nhs.wales