Programming Assistant

National Trust; Sheffield; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A leading heritage organization in England is looking for an enthusiastic individual to assist with events and activities at the Longshaw Estate. This role includes flexible working hours averaging 3 days per week on a zero-hour contract. You'll collaborate with a passionate team and ensure visitors have a memorable experience while helping educate them about our cause. Benefits include a substantial pension scheme, discounts, and opportunities for personal development.

Benefits

Pension scheme up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

Gym membership discounts

Flexible working hours

Employee assistance programme

Qualifications

• Good communication skills to build relationships.
• Adaptable and flexible approach to tasks.
• With a keen understanding of great service.

Responsibilities

• Assist in the delivery of events and activities for visitors.
• Collaborate with team and volunteers to ensure safe activity execution.
• Link the work back to the National Trust's cause.

Skills

Good communication skills

Team player

Adaptability

Organizational skills

Desire to learn

Job description

Important notice

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

You’ll assist in the delivery and development of a programme of activities and events. By doing so, you’ll help to create an enjoyable experience for everyone that visits and help them understand more about our place.

This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. You're likely to average 3 days per week.

Salary: £12.75

Contract/duration: Fixed term until Aug 31st 2026

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

Reporting to the Visitor Experience Manager, you’ll work within a passionate and proactive team of staff and volunteers to deliver educational visits and seasonal programming at the Longshaw Estate in the Peak District.

The Peak District portfolio plays a key role in delivering the National Trust’s nature-focused strategy, welcoming large and diverse numbers of visitors across a complex and dynamic landscape. Working closely with colleagues, partners and volunteers, you’ll help deliver activities to school groups and visitors, ensuring activities are safe, accessible and well‑run .

What you'll be doing

As a champion of exceptional visitor experiences, you'll join a high performing team to give visitors a truly memorable day out assisting with the delivery of events and activities as part of Moorland Discovery Centre. Understanding how and why we engage our supporters is key. You’ll help link everything we do back to our cause and the on-going work we do. You’ll deliver high standards of presentation on site and ensure all our communications with our visitors around the property is clear and consistent.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

We'd love to hear from you if you have:

• good communication skills, building relationships with a wide range of people
• a team player, but can also work by yourself
• adaptable and have a flexible approach
• an understanding of the importance of great service
• keen to learn new things
• well organised and able to manage time well

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places