Programme or Project Office Lead

NatWest Group; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading financial institution in the UK seeks a Programme or Project Office Lead to manage the programme office and deliver effective project governance. The role requires strong leadership and stakeholder management skills, alongside expertise with tools like Excel and Jira. Flexibility to work from home and in office is provided.

Qualifications

• Experience in internal or external programme support roles.
• Ability to establish strong relationships with stakeholders.
• Proven track record of improving existing ways of working.

Responsibilities

• Run the programme or project office and manage end-to-end flow of work.
• Liaise with key project stakeholders and ensure excellent communication.
• Control reporting of portfolio health and oversee programme finances.

Skills

Strong leadership and management skills

Stakeholder management

Collaboration

Knowledge of programme types

Tools

Excel

PowerPoint

MSP

Planview

Jira

SharePoint

Job description

Join us as a Programme or Project Office Lead

• Joining a highly collaborative team, this is a unique opportunity to make a difference to our customers and the bank
• Through strong leadership and management skills, you’ll be establishing and running the programme or project office
• As you deliver the integrity of the programme or project, you’ll have the opportunity to build your network across the bank and gain great exposure for you and your work
• You’ll work from home some of the time, but you'll also spend a significant amount of time working from an office or hub

What you'll do

In this leading role, you’ll demonstrate strong portfolio, programme, project and risk management skills as you run our programme or project office. This will involve governing and controlling the end to end flow of work through Delivery, including work reception, planning, supporting business case production, tracking the performance and progress of programmes and programme financial control, including programme financial reporting and forecasting.

Throughout your role, you’ll be liaising with key project stakeholders on a regular basis and ensuring excellent communication between the programme or project managers and other senior stakeholders, delivering appropriate resolution and escalation of execution risks and financials.

You’ll also be:

• Reviewing existing ways of working, identifying opportunities for improvement, and owning and embedding change to drive efficient delivery and control the flow of work
• Maintaining close relationships between other key programmes and other bodies, to make sure that there are no overlaps in responsibilities
• Providing secretariat activities including meeting minutes, input papers, terms of reference and communications to stakeholders
• Establishing quality assurance activities for various project deliverables and knowledge management activities, such as maintaining repositories and ensuring compliance to established processes
• Establishing and controlling the reporting of portfolio health, including progress to plans, programme costs, benefits and opportunities
• Building the reporting of baseline information for the programmes, including RAID, progress and detailed milestones of the programme and change control

The skills you'll need

We’re looking for an established collaborator, with strong leadership and management skills. You’ll need experience of working in internal or external programme support roles, coupled with excellent stakeholder management skills.

Additionally, you’ll need:

• Knowledge of programme types
• Expertise in tools such as Excel, PowerPoint, MSP, Planview, Jira and SharePoint
• Knowledge of change and delivery control frameworks, policies and procedures