Program Manager, LiFE

Amazon; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global retailer is seeking an experienced Programme Manager in London. You will be responsible for the design and launch of new programmes, monitor performance metrics, and improve existing processes. The ideal candidate has a degree and experience in program management, along with advanced skills in Excel and SQL. This role offers the chance to drive significant improvements in organizational operations and collaborate across various teams.

Qualifications

• Experience in program or project management.
• Experience implementing repeatable processes.
• Experience working cross-functionally with tech and non-tech teams.

Responsibilities

• Launch programmes and monitor performance metrics.
• Use data to improve operational challenges.
• Lead multidisciplinary teams to overcome challenges.

Skills

Program or project management

Data analysis

Stakeholder management

Advanced Excel

SQL

Education

A degree

Job description

Overview

DESCRIPTION

At Amazon, we are always exploring new opportunities to shape our global business. As a Programme Manager, you'll be an essential part of innovating and transforming our processes. You'll be taking the lead on the design and launch of new programmes for our customers. You'll also oversee programmes that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Responsibilities

• Launch programmes, monitor performance metrics, and report on the status of key objectives that affect deliverables
• Use data to understand operational challenges and create continuous improvement initiatives
• Work with a variety of other Amazon departments to identify and leverage best practices
• Within a programme environment, lead a multidisciplinary team in overcoming challenges and drive progress
• Manage stakeholders and internal processes, and define standards

A day in the life

As a Programme Manager, you will be responsible for planning, implementing, and improving initiatives that ensure smooth running of our operations. You\'ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you\'ll identify exciting new opportunities and will take the lead when it comes to designing their implementation. You\'ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team\'s success.

Basic qualifications

• A degree
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining program requirements and using data and metrics to determine improvements
• Experience working cross functionally with tech and non-tech teams
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

Preferred qualifications

• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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