Professional Receptionist & Admin – Secure Health Unit

Norfolk & Suffolk Foundation NHS Trust; Norwich; On-site; GBP 24,000 - 26,000; Full time

Job summary

A regional NHS trust in Norwich is seeking a skilled receptionist/administrator to join their Secure & Forensic Services team. This permanent position demands excellent communication and time management abilities. You will handle front desk activities, support the administration team, and engage with patients. Previous administration experience is essential, and full training will be provided. Enjoy a supportive work environment with training programs, generous annual leave, and NHS discounts.

Benefits

Comprehensive in-house training programs

Career progression opportunities

Starting annual leave of 27 days per annum

NHS discounts

Qualifications

• Previous administration experience is essential.
• Knowledge of Trust's electronic records is required.
• Experience of working in a busy reception/office area.

Responsibilities

• Manage front desk activities and provide support to the administration team.
• Deal with patients in a calm and respectful manner.
• Handle data entry and maintain records accurately.

Skills

Excellent communication skills

Time management

Ability to manage multiple tasks

Customer service skills

Calm under pressure

Tools

Microsoft Word

Microsoft Excel

Lorenzo

Job description

A regional NHS trust in Norwich is seeking a skilled receptionist/administrator to join their Secure & Forensic Services team. This permanent position demands excellent communication and time management abilities. You will handle front desk activities, support the administration team, and engage with patients. Previous administration experience is essential, and full training will be provided. Enjoy a supportive work environment with training programs, generous annual leave, and NHS discounts.