Production Office Coordinator – 18 Month FTC

Pertemps Bond; Newcastle-under-Lyme; On-site; GBP 26,000; Full time

Job summary

A leading supplier in construction is seeking a proactive Production Office Coordinator for an 18-month fixed-term contract in Newcastle-under-Lyme. The ideal candidate will manage administrative tasks, support production planning, and use Sage for operational duties. Strong organizational and communication skills are essential, alongside a solid administrative background. The role offers a competitive salary of £25,500, employee benefits including healthcare and annual leave, within a supportive work environment.

Benefits

Employee healthcare plan

26 days annual leave plus bank holidays

Life assurance

Employee rewards portal

Qualifications

• Proven experience in an office environment, handling administrative tasks.
• Familiarity with construction, manufacturing, or related industries is a plus.
• Commitment to personal development and continuous improvement.

Responsibilities

• Provide administrative support to the Production Office Team.
• Oversee dispatch orders and update production schedules.
• Liaise with Procurement and Logistics for order fulfilment.
• Maintain accurate records in compliance with data protection regulations.
• Handle phone calls professionally and promptly.

Skills

Strong administrative background

Proficiency with Microsoft Office

Excellent organisational skills

Strong customer service focus

Ability to work independently

Adaptable attitude towards work

Excellent communication skills

Tools

Sage

Microsoft Office

Job description

Production Office Coordinator – 18 Month FTC

An excellent opportunity has arisen for an organised and proactive Production Office Coordinator to join a leading supplier within the construction and building materials industry. This is a fixed-term role (18 months) covering maternity leave, offering a varied and fast-paced position within a friendly and professional production office team.

The ideal candidate will have strong administrative experience and a background in Construction, Manufacturing, or a related industry. Experience in producing quotations and using Sage is essential.

Key Responsibilities

• Provide comprehensive administrative and clerical support to the Production Office Team.
• Manage email correspondence across multiple inboxes.
• Oversee dispatch orders and update relevant production and planning schedules, including:

• Production Planner for new orders
• 52-week planner for compliance tracking
• Paint line planner updates

Maintain accurate paper and digital records in line with data protection regulations.

Use Sage to:

• Update and amend operation tasks
• Book in completed orders
• Complete stock transfers
• Generate purchase orders
• Process Supertech orders and manage related customer deliveries.

Liaise effectively with Procurement and Logistics to ensure timely and accurate order fulfilment.

Act as Non-Conformance Champion, ensuring quality issues are logged and addressed.

Maintain spreadsheets and reports to a high standard.

Ensure phone calls are handled promptly and professionally in line with company standards.

Support clear and effective communication across departments, sites, and visitors.

Perform general office duties as required to support the smooth running of the production office.

Experience & Skills Required

• Strong administrative background in an office environment.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and Sage.
• Excellent organisational and communication skills, both verbal and written.
• Experience within the construction industry is desirable but not essential.
• Ability to work independently and under pressure, managing multiple priorities.
• Strong customer service focus, with the ability to handle challenging queries professionally.
• Positive, adaptable, and proactive attitude toward work and team collaboration.
• Confident and approachable with excellent interpersonal skills.
• Professional, polite, and well-presented.
• Committed to personal development and continuous improvement.
• Able to build effective relationships with clients, colleagues, and external partners.
• Flexible, reliable, and enthusiastic about contributing to a positive workplace environment.

Details of this Production Office Coordinator role

• Training and development opportunities
• Salary: £25,500
• Monday to Friday 8:30-17:00
• Location: Newcastle-under-Lyme
• 26 days annual leave (plus bank holidays), including a Christmas shutdown
• Employee healthcare plan (opt-in)
• Life assurance (1x annual salary)
• Access to Mental Health First Aiders
• Employee rewards portal with discounts from leading retailers
• Annual pay review and performance bonus scheme (where applicable)
• Recognition programmes and long service awards