Production Crew Chief - Restoration

ZipRecruiter; Brandon; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Restoration Technician / Crew Chief to join their dedicated team. This full-time role involves managing disaster restoration projects, ensuring excellent customer service, and leading a crew effectively. The ideal candidate will have significant experience in disaster restoration, including fire and water damage, and will be comfortable communicating with insurance adjusters. If you're a team-oriented professional with a passion for helping others and a commitment to quality, this opportunity is perfect for you. Join a company that values skill and dedication, and take your career to the next level!

Qualifications

• Valid driver’s license & vehicle required.
• Experience in fire/smoke cleaning, water mitigation, and mold remediation.

Responsibilities

• Manage job and crew operations, ensuring timely completion.
• Document all work according to insurance requirements and handle customer relations.

Skills

IICRC certifications

Disaster Restoration experience

Previous lead/crew chief experience

Experience in communicating directly with insurance & adjusters

Carpet cleaning and duct cleaning experience

Understanding of restoration equipment & tools

Team oriented

Ability to work on call/back up rotation

Tools

Drybook

Moisture Mapper

Job description

Lead Restoration Technician / Crew Chief

Servpro of NE Hillsborough County / Plant City is hiring an experienced lead/crew chief disaster restoration technician. Here at Servpro, we hold our reputation as a knowledgeable and skilled team, providing excellent customer service from start to finish very high. We are seeking an experienced disaster restoration technician to join our team as a crew chief.

Job Description: As a SERVPRO lead/crew chief, your responsibilities will include, but not be limited to, all aspects of job and crew management. This includes managing the length of time you will be on a job, daily monitoring site in order to maintain your daily work schedule, properly explaining the mitigation process to customers, communicating needed work at each water loss to insurance adjusters, project managers, and the technicians you are managing. You will also be responsible for properly documenting all work done based on specific insurance requirements, handling customers and their homes respectfully, training new/temporary employees, and handling any conflict resolution while on site at customers' properties professionally.

Requirements:

1. Valid driver’s license & vehicle
2. Disaster Restoration experience
3. Experience in fire/smoke cleaning, water mitigation, and mold remediation
4. Understanding of restoration equipment & tools
5. Understanding of building materials & home design
6. Comfortable with electronically documenting all aspects of a water loss
7. Team oriented, positive & professional
8. Understanding of 24/7 emergency service responsibilities
9. Ability to lift 65lbs
10. Ability to work on call/back up rotation

Skills:

1. IICRC certifications
2. Previous lead/crew chief experience
3. Experience in communicating directly with insurance & adjusters
4. Carpet cleaning and duct cleaning experience
5. Experience in utilizing monitoring software such as Drybook or Moisture Mapper

This is a Full Time position with overtime availability.

If interested, please forward resume to [e-mail]