Product Support Engineer — Real-Time ERP & Hardware

Amadeus Hospitality; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading software provider in Manchester is seeking a Product Support Engineer to recover and support hardware and software incidents. This role, located at Manchester Airport, involves 12-hour shifts and requires providing support for personal computers and systems, as well as responding to user inquiries. The ideal candidate should have experience in product engineering support, show self-motivation, adaptability, and effective teamwork skills. The position promotes diversity and equal opportunities for all applicants.

Qualifications

• Experience in product engineering support.
• Ability to support personal computers and systems.
• Strong communication skills for user inquiries.

Responsibilities

• Recover and support hardware and software incidents.
• Provide real-time ERP support.
• Respond to user inquiries.

Skills

Self-motivation

Adaptability

Effective teamwork

Job description

A leading software provider in Manchester is seeking a Product Support Engineer to recover and support hardware and software incidents. This role, located at Manchester Airport, involves 12-hour shifts and requires providing support for personal computers and systems, as well as responding to user inquiries. The ideal candidate should have experience in product engineering support, show self-motivation, adaptability, and effective teamwork skills. The position promotes diversity and equal opportunities for all applicants.