Product Partnerships Manager

Doctify; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A fast-scaling HealthTech company in the UK is seeking a Product Partnerships Manager. The role involves supporting key partner projects, maintaining successful partner relationships, and delivering insights on performance. Ideal candidates have experience in customer success or account management and possess strong analytical and communication skills. This full-time position offers competitive compensation and an immersive onboarding experience in a hybrid working model.

Benefits

28 days annual leave

2 weeks of remote work annually

Hybrid working model

Medicash health cash plan

Qualifications

• 2 years experience in Customer Success or Account Management.
• Strong analytical skills working with data.
• Excellent organizational skills managing multiple priorities.

Responsibilities

• Support Head of Product Partnerships in enterprise projects.
• Maintain strong relationships with product partners.
• Prepare data reports on partner performance.

Skills

Customer Success

Account Management

Analytical Skills

Organizational Skills

Communication Skills

Problem Solving

Job description

About The Role

We’re growing our Product Partnerships team working with leading UK hospital groups and health insurers to deliver bespoke solutions that improve the patient journey. This role suits someone with experience in customer success or account management, strong problem‑solving and data skills and the drive to work across teams on strategic partnerships – offering great exposure to product management and growth opportunities in a fast‑scaling HealthTech business.

We are currently looking for a Product Partnerships Manager to join our growing team here at Doctify, supporting the Head of Product Partnerships in managing projects, reporting and day‑to‑day activities with our key enterprise product partners.

Responsibilities

• Supporting the Head of Product Partnerships in managing key enterprise partner projects and initiatives, maximising the success of their subscriptions to our products so partners capture maximum value and ultimately grow our partnerships.
• Maintaining strong partner relationships by acting as a reliable point of contact and ensuring smooth communication across teams.
• Preparing data reports and insights on partner performance adoption and product usage.
• Project delivery – working cross‑functionally with Product Engineering and Customer Success to deliver successful new partner integrations and platform launches.
• Coordinating timelines, updates and documentation for partner‑related product workstreams.
• Proactively identifying opportunities to improve processes, enhance reporting and deliver value to partners.

About You (Qualifications)

• 2 years experience in Customer Success, Account Management, Relationship Management or similar roles (SaaS or tech/healthcare background desirable).
• Strong analytical skills and comfortable working with data to generate insights and reports.
• Excellent organisational skills with the ability to manage multiple work streams and priorities independently.
• A self‑starter who thrives in a fast‑paced scale‑up environment and takes ownership of their work and has the ability to find solutions.
• Strong written and verbal communication skills, confident engaging with both internal stakeholders and external partners.
• Comfortable working collaboratively across teams such as Product, Tech and Commercial.
• Curious, solutions‑focused and keen to learn more about product partnerships and HealthTech innovation.

What We Offer

At Doctify we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility and wellbeing.

Time Off Flexibility & Balance

• 28 days annual leave (25 days + 3 between Christmas and New Year) earning up to 30 days leave with tenure.
• 2 weeks of remote work annually (within 3‑hour time zone of HQ).
• Hybrid working model.
• Enhanced parental leave.
• 2 weeks maternity leave to welcome your newest furry family member.
• Medicash health cash plan.

Setting You Up for Success

• Competitive benchmarked compensation.
• 3‑month immersive onboarding experience.
• Ongoing learning through expert‑led sessions, leadership insights and soft‑skill development.
• Clear internal mobility pathways to accelerate your career.

The Uniquely Doctify Experience

• Daily team huddles to connect, share wins and spark ideas.
• Regional Lunch Clubs & team socials powered by our Fun Police.
• Quarterly Doctifier nominated Impact Awards.
• Employee referral bonus: £700 (or local equivalent) per hire.

Our Commitment to DEIB

Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we build our teams, how we design our policies and how we bring our mission to life. As a global team we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair inclusive environment where everyone is heard, respected and empowered to thrive.

We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments we’re happy to discuss how we can support you. You can contact us at [e-mail].

Employment Type

Full‑Time