Product Owner, Senior Manager- Meeting Rooms & Hybrid (MRH)

Boston Consulting Group; Wembley; Hybrid; GBP 59,000 - 67,000; Full time

Job summary

A leading consulting firm is seeking a Senior Manager, Product Owner for Meeting Rooms & Hybrid (MRH) based in the UK. This role requires expertise in enterprise conferencing platforms and hybrid meeting strategies, driving the roadmap for an optimized collaboration experience. Ideal candidates should have 8-10 years of experience, a Bachelor's degree, and a strong servant-leader mindset. This full-time position offers a salary range of £59,850 – £66,500 and supports a hybrid work model.

Qualifications

• 8–10+ years of progressively responsible work experience.
• Strong experience with enterprise conferencing and collaboration platforms.
• Agile certification (PSPO, CSPO, or equivalent) strongly preferred.

Responsibilities

• Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision.
• Own the end-to-end lifecycle of meeting room products.
• Drive AV refresh planning, optimization, and cost management.

Skills

Experience with enterprise conferencing platforms

Hybrid meeting strategies

Agile leadership

Vendor management

Stakeholder management

Education

Bachelor's degree

MBA or advanced professional degree

Tools

Zoom

Microsoft Teams

Jira

Job description

Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH)

As Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH), you will own the strategy, roadmap, and delivery of BCG's global meeting room experience, ensuring seamless, secure, and hybrid‑optimized collaboration across our offices worldwide.

Responsibilities

• Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision and Modern Work Experience strategy.
• Own the end‑to‑end lifecycle of meeting room products (Zoom Room admin tools, Microsoft Teams Rooms‑MTR, Cisco, Poly, Logitech Sync, NeatPulse, booking panels, etc.), ensuring stability, scalability, and user adoption.
• Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG's "Proven Offering" standards.
• Partner closely with the Virtual Meeting Experience squad to create unified experiences across physical rooms, hybrid environments, and virtual platforms.
• Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences.
• Partner with Engineering, Change & Communications, QA, and Support to ensure seamless rollouts and ongoing reliability.
• Manage vendors and external partners, evaluating usability, performance, and cost‑effectiveness.
• Champion security and governance, embedding risk, compliance, and accessibility principles into every solution.
• Act as the servant leader for the MRH squad, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale.
• Collaborate cross‑functionally with Enterprise Architecture, Global Real Estate, Security & Risk, Data & Analytics, Change & Communications/UX COEs, and other related squads.

Qualifications & Experience

• 8–10+ years of progressively responsible work experience.
• Bachelor's degree required; MBA or advanced professional degree strongly preferred.
• Strong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat).
• Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in‑room and virtual tools.
• Hands‑on Agile leadership experience, backlog management (Jira), and a strong servant‑leader mindset.
• Agile certification (PSPO, CSPO, or equivalent) strongly preferred.
• Experience partnering across architecture, data analytics, UX, security, and change management functions.
• Vendor management experience including feature evaluation, roadmap influence, and contract oversight.
• Security‑conscious mindset with proven collaboration alongside compliance/governance teams.
• Exceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teams.
• Comfort navigating distributed, hybrid workplaces with stakeholders across time zones and functions.

Additional Information

• Job Title: Senior Manager, Product Owner – Meeting Rooms & Hybrid (MRH)
• Salary Range: £59,850 – 66,500 per annum
• Locations: Leeds or Manchester
• Hours: Full‑time; hybrid work style (at least two days per week in office or 40% of time onsite).