Product Owner - Marketing & Sales Enablement (CRM)

Hispanic Alliance for Career Enhancement; Great Harwood; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading biopharmaceutical company in the UK is looking for a dynamic and experienced Product Owner to lead its Business Technology Solutions team. This role focuses on enhancing Marketing and Sales solutions, requiring a Bachelor's degree and 5+ years of product management experience. The ideal candidate will have effective project leadership skills and expertise in CRM platforms. Flexibility in remote work arrangements available.

Benefits

Equal opportunity employer

Commitment to innovation

Flexible working arrangements

Qualifications

• 5+ years of experience in IT product management.
• Expertise in digital strategies for healthcare industry is a plus.
• Proficiency in agile methodologies and tools.

Responsibilities

• Develop product vision and roadmap aligned with business goals.
• Lead agile development process with cross-functional teams.
• Engage with stakeholders to gather requirements.

Skills

CRM and Sales enablement business processes

Veeva and Salesforce platforms

Analytical and problem-solving abilities

Project leadership

Agile methodologies

Communication and stakeholder management skills

Education

Bachelor's degree in information technology or related field

Certification in Product Management or Agile methodologies

Tools

Scrum

Kanban

JIRA

Job description

ICompany Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com.

Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

We are seeking a dynamic and experienced technology Product Owner to join our Business Technology Solutions team, focusing on Marketing and Sales solutions. The Product Owner will lead the development and enhancement of technology solutions that optimize commercial operations and drive business growth.

Major Responsibilities

• Product Vision and Strategy:
  • Develop and communicate a clear product vision and product delivery roadmap aligned with business objectives.
  • Collaborate with stakeholders to define and prioritize product features and enhancements.
  • Understand both data and technology capabilities already in use across AbbVie and recommends appropriate application within their product portfolio.
• Product Development:
  • Lead the agile development process, working closely with cross-functional teams including IT, commercial operations, and marketing.
  • Develop comprehensive estimates and development timelines by soliciting input and collecting feedback from all impacted stakeholders.
  • Work across BTS and business functions to negotiate and secure the availability of resources and budget to meet the demands.
  • Manage and supervise vendor project teams, internal resources to deliver technology product evolution on time and within budget.
• Stakeholder Engagement:
  • Engage with business stakeholders to gather requirements and feedback.
  • Manage stakeholder expectations and ensure alignment with the product roadmap.
• Performance Monitoring:
  • Define key performance indicators (KPIs) to measure product success.
  • Analyse product performance data and make data-driven decisions for improvements.
• Problem Solving:
  • Identify potential risks and develop mitigation strategies.
  • Address technical challenges and ensure solutions are scalable and robust.

Qualifications

• Education:
  • Bachelor's degree in information technology, Computer Science, Business Administration, or a related field.
  • Advanced degree or certification in Product Management, Agile methodologies, or related areas is a plus.
• Experience:
  • Minimum of 5 years of experience in IT product management or a related field.
  • Understanding/expertise in definition and implementation of digital strategies for pharmaceutical/healthcare industry is a plus.
• Skills:
  • Strong understanding of CRM and Sales enablement business processes and supporting technology solutions.
  • Proven experience in CRM platforms like Veeva and Salesforce.
  • Strong analytical and problem-solving abilities.
  • Proven track record of effective project (workstream) leadership and positive results.
  • Exposure to capabilities like Marketing Automation, Event Management, Case Management, Identity Management etc. is a plus.
  • Excellent communication, leadership, and stakeholder management skills.
  • Proficiency in agile methodologies and tools (e.g., Scrum, Kanban, JIRA).
  • Ability to think strategically and translate business needs into technical requirements.
• Other:
  • Ability to work effectively in a global, matrixed environment.
  • Ability to self-manage time and priorities.
  • Interest in technology trends and application of technology to improve end user's experience.
  • Willingness to travel as needed (10-15%).

Additional Information

AbbVie Culture

• All4OneAbbVie: Foster strong interpersonal relationships and teamwork.
• Decide Smart & Sure: Navigate ambiguity and make informed decisions.
• Agile & Accountable: Communicate a clear and inspiring vision.
• Clear & Courageous: Provide honest and constructive feedback.
• Make Possibilities Real: Efficiently plan and execute tasks while adapting to challenges.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html