Product Manager - Private Banking

NatWest Group; Glasgow; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company is seeking a Product Manager to oversee the governance of existing and new investment products. This role involves ensuring that products meet customer needs, managing product-related issues, and maintaining compliance with regulatory standards. The ideal candidate will have extensive knowledge of product lifecycle management, strong organizational skills, and experience in investment product strategy. The position offers a hybrid working model with office time required in Glasgow, London, Bristol, or Edinburgh.

Qualifications

• In-depth product management knowledge, including product lifecycle management and design.
• Strong experience in financial planning products.
• Proactive approach with strong organisational skills.

Responsibilities

• Manage governance of existing and new investment products.
• Ensure product delivery across all distribution channels.
• Build relationships with key stakeholders for efficient product delivery.

Skills

Product lifecycle management

Product design

Financial planning

Stakeholder management

Regulatory knowledge (UK and Irish)

Tools

MS Office

Job description

Join us as a Product Manager in Private Banking

• You’ll be managing the governance of existing and launch of new investment products, ensuring speed to market to support our business strategy and maximise the customer experience
• We’ll look to you to make sure the right customer and product data research and application testing is carried out to generate insights to help design and develop our products
• You'll have the chance to develop yourself, make a real difference to the customer experience and gain great exposure to our products
• You'll work from home some of the time, but you'll also spend at least two days a month working from either the London, Edinburgh, Glasgow, or Bristol office

What you'll do

As a Product Manager, you’ll be making sure our products meet customer needs, providing key materials for the business and customers to use and adhering to all relevant regulations. You’ll be analysing research insights, executing testing strategies and validating customer materials, all so we can further develop our products and enhance the customer experience.

Day-to-day, you’ll be:

• Delivering all product management related aspects of our product propositions across all distribution channels
• Delivering the day-to-day product delivery of the propositions, particularly in relation to regulatory change, marketing distribution activities, financials and operational aspects
• Maintaining the products in line with our policy standards and divisional product governance, including managing risk, issues and dependencies logs
• Identifying and troubleshooting product and product related issues
• Building effective relationships with key stakeholders and third parties for the efficient delivery and distribution of the product
• Maintains a framework that tracks each Products key success metrics such as cost, functionality, risk, and customer outcomes – producing high quality documentation for governance committees and Boards

The skills you'll need

We’re looking for someone with in-depth product management knowledge, including product lifecycle management, product design and manufacture. You will have a strong financial planning product experience Along with this, you’ll bring a proactive approach, strong organisational skills and an excellent track record of meeting objectives within deadlines and budgets.

You’ll also need:

• Deep knowledge of both UK and Irish regulatory and governance frameworks
• Experience of investment product strategy and implementation
• Experience of managing products and marketing for regulated funds including UK UCITS
• Excellent stakeholder management and relationship management skills – this role requires you to have strong presence whilst interacting with various levels of seniority both inside and outside of the business
• Excellent knowledge of MS Office applications