Product Manager

Sideways 6; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading software company in Manchester is seeking a Product Manager to lead areas of their B2B SaaS platform. You will be responsible for understanding customer needs, prioritizing a backlog of features, and working closely with engineering teams to deliver impactful solutions. The ideal candidate will have 3+ years in a similar role and possess strong analytical and communication skills. Enjoy benefits like 25 days annual leave, gym membership, and professional development opportunities.

Benefits

25 days annual leave

Cycle to work scheme

Life insurance

Free gym membership

Qualifications

• 3+ years as a Product Manager in a B2B SaaS environment preferred.
• Strong analytical skills with experience using data to drive prioritization.
• Experience working in Agile/Scrum teams, shipping features iteratively.

Responsibilities

• Own defined areas of the B2B SaaS intranet platform.
• Conduct user research and customer interviews to identify problems.
• Maintain and prioritize product backlog based on data and strategy.

Skills

Analytical skills

Communication

Agile methodology

Customer empathy

Problem-solving

Tools

Jira

Google Analytics

SQL

Job description

Product Manager

Department: Product

Employment Type: Full Time

Location: Manchester, UK

Reporting To: Stacey McKenzie

Description

Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino’s, Teva Pharmaceuticals, and Technicolor.

Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in Manchester, New York, Dubai, Tulsa, and Warsaw, we operate across North America, EMEA, and Australia.

Click on any of our vacancies and you’ll see one thing in common – they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you’re a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets.

We are looking for a Product Manager who will own defined areas of our B2B SaaS intranet platform, driving them from vision through to measurable customer outcomes. In this role you will be responsible for discovering customer problems, defining solutions, prioritizing your own backlog, and working embedded with engineering teams to deliver features that demonstrably improve user engagement and business metrics.

This role requires strong analytical thinking and self-direction. You\'ll synthesize quantitative data, qualitative research, and stakeholder input to make logical, defensible prioritisation decisions - often with imperfect information and competing priorities. As we mature our product processes, you\'ll help shape how we work, not just execute within existing frameworks.

Success means: shipping features that move key metrics, maintaining a healthy backlog aligned to strategy, and earning the trust of both customers and your cross-functional team.

A little about you...

• 3+ years as a Product Manager in a B2B SaaS environment (intranet, collaboration tools, or enterprise software preferred)
• Proven track record of owning a product backlog end-to-end and delivering measurable outcomes
• Strong analytical skills with experience using data to drive prioritization
• Demonstrated ability to write clear user stories and acceptance criteria that engineering teams can execute against
• Experience working in Agile/Scrum teams, shipping features iteratively
• Analytical mindset: Comfortable with data analysis, creating frameworks to evaluate trade-offs, and building business cases with evidence
• Communication: Ability to articulate complex product requirements to technical and non-technical audiences alike
• Agile fluency: Deep understanding of Agile ceremonies, backlog management, and iterative delivery (Scrum, Kanban, or similar)
• Customer empathy: Genuine curiosity about how users work and where products can make their lives better
• Familiarity with tools like Jira, Productboard, Aha!, or similar for backlog management
• Experience with analytics platforms (Google Analytics, Mixpanel, Amplitude, etc.)
• Knowledge of internal comms, HR systems, or collaboration software ecosystems
• Basic SQL or ability to pull your own data for analysis

Nice to Have:

• Experience in scale-up environments (50-200 people) where you\'ve helped establish product processes
• Background working with enterprise customers with complex, customizable requirements
• Familiarity with employee engagement platforms, intranets, or internal communication tools
• Technical background or ability to engage deeply with engineering on feasibility and architecture trade-offs

Characteristics:

• Ownership mentality: You see problems through to resolution and measure success by outcomes, not outputs.
• Logical problem-solver: You break down complex problems systematically, evaluate options objectively, and can explain your reasoning clearly.
• Comfortable with ambiguity: You can make progress even when requirements are unclear or data is incomplete.
• Bias for action: You balance thoughtful analysis with speed - you don\'t let perfect be the enemy of good.
• Collaborative challenger: You build strong relationships but aren\'t afraid to push back respectfully when you disagree.
• Pragmatic about Tools: You leverage AI and automation where they add value - whether that\'s synthesizing research, drafting documentation, or analysing data - whilst maintaining critical thinking and judgment.

About the role...

Product Discovery & Strategy

• Conduct user research and regular customer interviews to identify high-impact problems worth solving
• Analyse product usage data and customer feedback to identify patterns, opportunities, and areas underperforming against targets
• Translate business objectives and customer needs into a prioritised product roadmap for your area, with clear rationale for sequencing decisions
• Define success metrics for features before build, and track/report on them post-launch
• Backlog Ownership & Delivery
• Own and maintain your product backlog, based on data and strategy alignment
• Write clear user stories with acceptance criteria that engineering teams can work from with minimal back-and-forth
• Work embedded with Design, Engineering, and QA in an Agile environment to deliver features on time and to spec
• Make pragmatic trade-off decisions between scope, quality, and timelines when constraints emerge

Cross-functional Leadership

• Lead feature kick-offs and sprint planning sessions, ensuring shared understanding of the "why" and "what"
• Partner with Customer Success and Sales to understand customer pain points and validate solutions
• Communicate product updates, decisions, and roadmap changes to stakeholders at all levels
• Challenge assumptions (including your own) and push for data-driven decisions over opinions

Customer & Market Focus

• Maintain regular contact with enterprise customers to understand how they use the intranet and where it falls short
• Translate complex, sometimes conflicting enterprise requirements into scalable product features
• Monitor competitive landscape and industry trends to inform product positioning and roadmap

Benefits

• 25 days annual leave (with the option to buy and sell additional days)
• Cycle to work scheme
• Access to Learning & Development platform
• Life Insurance
• Auto Enrolment Pensions
• Healthshield (Cashback on dental check-ups and fillings, eye tests, physiotherapy, prescriptions and much more
• Reimburse for usage of personal mobile phone
• Free Gym membership and Free Friday lunch for office based staff