Product Governance and Risk Specialist

Bupa; Brighton; Hybrid; GBP 44,000 - 48,000; Full time

Job summary

A global health insurance provider is seeking a Product Governance and Risk Specialist in Brighton. This full-time role focuses on maintaining product compliance, managing governance processes, and ensuring value for customers. The ideal candidate has experience in regulated sectors and strong analytical skills. Benefits include generous leave, health insurance, and an enhanced pension plan.

Benefits

25 days holiday

Bupa health insurance

Enhanced pension plan

Onsite gyms or local discounts

Various online discounts

Qualifications

• Experience with customer-focused products or services in regulated environments.
• Proactive and eager to learn with strong attention to detail.
• Ability to engage stakeholders effectively.

Responsibilities

• Oversee product governance processes and ensure compliance.
• Maintain and enhance documentation for regulatory obligations.
• Contribute to annual Fair Value Assessments for product value.

Skills

Customer-focused product experience

Regulated sector background

Strong understanding of Product Governance

Analytical and commercial skills

Interpersonal skills

Clear communication skills

Knowledge of healthcare products

Job description

Overview

Job Title: Product Governance and Risk Specialist

Type: Full time permanent - 35 hours per week

Location: Brighton, Hybrid

Salary: £44,000-£48,000 depending on experience

We make health happen:

Job purpose

This is a critical role to help ensure that our global portfolio of products remain compliant, continue to offer fair value, and meet the needs of their target market. The focus is on overseeing product approval, managing governance processes, maintaining documentation and risk registers, and ensuring regulatory compliance through effective reporting and control activities. As well as undertaking regular reporting to ensure the ongoing health of the product portfolio. This role will be working with a range of stakeholders to support the successful delivery of key initiatives related to Product Oversight and Governance.

How you’ll help us make health happen:

• Oversee day-to-day product governance processes, including policies, risks, and controls. Initiate regular reviews and, where appropriate, lead on testing to ensure positive outcomes for customers and regulatory compliance.
• Ensure all product policy and process documentation is maintained and enhanced as required to meet regulatory obligations, including management of shared information repositories, process maps, manuals, and guides.
• Contribute to the oversight of an effective Product Approval process, ensuring that both the team and wider business have access to necessary tools, templates, and support.
• Assist in the successful delivery of annual Fair Value Assessments to ensure products continue to provide fair value to target customers, managing resulting actions through to completion.
• Maintain the product risk register to ensure identified risks and associated controls are regularly reviewed and assessed in accordance with business requirements.
• Produce monthly ILPM reporting, providing key product performance metrics to monitor and support the ongoing health and performance of the overall product portfolio.
• Provide relevant information and metrics for reporting purposes, and liaise with other Risk, Control and Governance teams regarding risk and control management, incident management, and related matters.
• Support product input into internal audit and assurance reports, manage closure of any actions, assist with key control testing (pertinent to Product Governance), and help deliver associated improvement plans.
• Contribute to the development of robust product governance frameworks, escalating concerns as necessary.
• Assist in the completion of executive attestations and support relevant assurance activities

Key Skills / Qualifications needed for this role:

• Experience with a range of customer-focused products or services, ideally in regulated, global environments.
• Background in regulated sectors, preferably with FCA or Financial Services exposure.
• Strong understanding of Product Governance and related regulations. Proactive and eager to learn, with an inquisitive mindset, and strong attention to detail.
• Excellent analytical and commercial skills; adept at interpreting data to spot opportunities.
• Effective interpersonal skills and the ability to influence colleagues at all levels.
• Clear communicator with strong presentation and storytelling abilities to engage stakeholders.
• Specific knowledge of healthcare and PMI/IPMI products and markets

Benefits

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

Time Type:

Full time

Job Area:

Legal, Risk & Audit

Locations:

Angel Court, London, Victory House, Brighton