Product Designer (User Workflows)

Henry Schein One group; United Kingdom; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading dental tech company in the UK is seeking a Product Designer to shape user experiences in their SaaS application, Dentally. You’ll design impactful interfaces, collaborate with cross-functional teams, and iterate designs based on user feedback. The ideal candidate has 3–4 years of experience, proficiency in Figma, and a strong user-centered design portfolio. Join us to enhance patient care and improve dental practice management.

Benefits

Inclusive work culture

Flexible work environment

Career development opportunities

Qualifications

• 3–4 years’ experience designing digital products, ideally in SaaS.
• Strong user-centered design portfolio with examples of product flows.
• Experience in designing onboarding and workflow-heavy tools is a plus.

Responsibilities

• Design user experiences in Figma from concepts to polished interfaces.
• Collaborate to shape onboarding journeys that build customer confidence.
• Use data to iterate and improve designs.

Skills

User-centered design

Figma proficiency

Collaboration

Communication

Problem-solving

Tools

Figma

Job description

About Us

At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.

We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products.

Culture matters to us. Celebrated as one of the ‘Sunday Times UK's Best Places to Work’ companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.

What We Do

Tech for good! Our SaaS product Dentally, solves real-world problems across three core areas.

Clinical - AI‑powered diagnostics and note-taking, giving dentists an extra set of expert eyes on every x‑ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds.

Practice Management - Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging.

Patient Experience - A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and paper forms.

Product Development Culture

We are problem solvers, not ticket takers. We champion creative problem-solving and value autonomy, trust, and impactful outcomes over rigid processes. Delivering improvements rapidly, we engage in iterative 6-week cycles, addressing user needs and enabling technical innovation - balancing technical debt, bugs, and team growth. We are a continuous delivery focused group, shipping changes to production 200+ times per month.

At our core is the customer. Every solution we deliver is crafted with customer success in mind, building relationships that go beyond transactions and ensuring that as team members, we all prioritise customer success in every aspect of our work. We build software that delivers value for our users and resist the urge to over-engineer our solutions. We let our users and the data tell us where we go next.

Your Impact

As a Product Designer, you’ll be at the forefront of shaping the user experience in Dentally, our cloud-based practice management system that powers the work of over 40,000 active users and supports the care of 2 million patients each month. Your designs will empower dentists, administrative teams, and practice owners with intuitive, impactful interfaces that elevate every aspect of practice management.

You will also play a key role in designing AI‑augmented workflows and intelligent interfaces, helping to translate the potential of machine learning into experiences that are simple, elegant, and trustworthy.

What You\'ll Do

• Design intuitive and effective user experiences in Figma, from early concepts and wireframes through to polished interfaces.
• Collaborate with your squad to shape onboarding journeys that reduce friction and build customer confidence.
• Use customer insights, feedback, and usage data to iterate and improve designs.
• Communicate your ideas clearly, explaining the rationale behind your design decisions to your teammates and stakeholders.
• Contribute to our shared design system and component library to ensure consistency across the product.
• Work closely with developers to ensure your designs are implemented effectively.
• Stay curious about users, the dental industry, and design best practices—sharing your ideas and insights with the wider team.

What You\'ll Bring With You

• Approx' 3–4 years’ experience designing digital products, ideally within a SaaS or in-house environment.
• A portfolio that shows strong user-centred thinking, with examples of product flows, interfaces, and problem-solving.
• Proficiency in Figma and confidence working across the full design process - from discovery through to delivery.
• Strong communication and collaboration skills, especially when working in cross-functional teams.
• Experience designing for onboarding, migration, or workflow-heavy tools is a plus.
• An interest in continuous improvement, both in your design work and in how we work as a team.
• Inquisitive about AI, adaptable to change and comfortable working at pace.

Diversity

Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too.

Our Values

Everyone at Henry Schein One is encouraged to live and demonstrate our core values:

Community: Each person is as important as the next >Open communication >Diversity & Inclusion

Caring: Corporate Citizenship >Shared Success

Career: Ethics >Recognise creativity & encourage it >People are our greatest asset

Our Hiring Process

Weve made our process as simple as possible whilst also allowing you to meet multiple members of the team, giving us valuable viewpoints on your experience. Everything is on Zoom and we aim to get you through our process in about 2 weeks.

• Intro call with a member of our Talent Team
• 1st stage interview with the hiring manager
• 2nd stage case study interview with the team
• 3rd stage culture and way of working interview

We look forward to hearing from you :)