Product Designer

Royal Voluntary Service; Remote; GBP 50,000 - 55,000; Full time

Job summary

A prominent charity organization in the UK is looking for a skilled Product Designer to join their Product Team on a full-time, fixed-term contract. The role involves designing intuitive solutions for a new digital platform, collaborating with a cross-functional team, and ensuring a high-quality user experience. Candidates should have over 3 years of UX design experience and a strong portfolio. The position offers a salary between £50,434 to £54,037, flexible working opportunities, and a commitment to equality and diversity.

Benefits

26 days’ holiday (pro rata) plus paid statutory Bank Holidays

Volunteer leave - 2 paid days (pro rata)

Enhanced Family Leave schemes

Employee assistance programme with counselling sessions

Access to a rewards website for discounts

Qualifications

• 3+ years professional experience in UX design with a strong portfolio showcasing web and app-based projects.
• Strong understanding of Agile development practices and methodologies.
• Good understanding of user-centred design and interaction design principles.

Responsibilities

• Designing intuitive and elegant solutions that solve user and business problems.
• Building customer-focused features which prioritize discovery and ease of use.
• Using user-centred design principles to shape the user journey.

Skills

Wireframing and prototyping tools (e.g. Figma)

Task management tools (e.g. Jira, Monday.com)

Document collaboration tools (e.g. Confluence)

Strong communication skills

Ability to manage multiple activities

Job description

Job Description

Royal Voluntary Service has an opportunity available for a Product Designer to join our Product Team, working from home. You will join us on full‑time, fixed‑term contract for 12 months, and in return, you will receive a salary ranging from £50,434 to £54,037 per annum.

Royal Voluntary Service is a historic charity that mobilises volunteers to support individuals, local communities and public health services across the UK.

We’re currently undergoing a significant digital transformation programme and as part of this work, we have launched GoVo, a cutting‑edge greenfield platform to ignite a volunteering revolution. This includes a design system specifically built by Royal Voluntary Service for GoVo.

The Opportunity

We are seeking a skilled and motivated Product Designer to help guide the design of this platform.

This is a highly collaborative role working in a cross‑functional team to help understand user problems, develop iterative design options, and test ideas extensively to make sure we understand and meet our user’s needs.

This role requires strong communication skills and problem‑solving abilities in addition to deep user understanding. This role will also work closely with the tech team and the rest of the product team to ensure a high‑quality user experience on GoVo.

Location : Home Based with National travel

Hours : 35 hours per week, Monday to Friday

Job Requirements

This is what we're looking for :

Knowledge

• A strong understanding of Agile development practices and methodologies
• A good understanding of user‑centred design and interaction design principles
• UX research methods and usability testing
• Strong knowledge of application design practices, technologies, and methodologies

Skills

• Wireframing and prototyping tools e.g. Figma
• Task management tools e.g. Jira, Monday.com
• Document collaboration tools e.g. Confluence
• Ability to communicate effectively at all levels
• Ability to prioritise and manage multiple activities, workloads, and objectives in accordance with agreed deadlines

Experience

3+ years professional experience in UX design with a strong portfolio showcasing web and app‑based projects.

Job Responsibilities

This is what you'll be doing

• Designing intuitive and elegant solutions that solve user and business problems and meet specified requirements
• Building customer focused features which prioritise discovery, ease of use and delight
• Building back‑office featured which prioritise efficiency
• Using user‑centred design principles and practices to shape the user journey
• Iterative user research, testing, and qualitative analysis

Carrying out 1 : 1 user interviews or group interviews to get rapid qualitative feedback

• Managing user testing at scale using a testing platform to get feedback from a wider range of users
• Developing design systems and rapid prototyping

Quickly testing and validating new ideas

• Building out shared components in our design system which make it easy for all team members to quickly build innovative but consistent designs
• Working with product management to create and scope features and see them through to delivery

Being involved with the design of features at every stage of the development process

This is how you'll be doing it

Creativity – Produces creative and original ideas and solutions. Likes to find and explore new ways of doing things. Comes up with alternative possibilities and options.

Drive and Determination – Is ambitious and determined to succeed. Readily accepts and very much enjoys a challenge and is motivated by having stretching objectives to meet. Is energetic and works hard in order to achieve results.

Information Gathering – Enjoys dealing with and refers to factual data. Likes to be well informed and understands the finer details. Prefers to access a wide range of information and opinion before making decisions and when solving problems.

Planning and Organising – Thinks things through well in advance and maps out future activities and resources, taking the key stages, requirements and timescales into account. Likes to monitor to ensure that things are implemented and delivered effectively.

Quality Orientation – Pays attention, is precise, checks, and completes things. Focuses on getting things right and seeks to ensure that decisions and solutions minimise risk. Adheres to policy and standards.

Team Working – Enjoys participating in group activities and likes to work with other people. Is ready to collaborate with and support others and is willing to cooperate and compromise for the overall good.

Written and Oral Communication – Talks readily and confidently to groups and individuals. Often playing a leading and influential role in debate and discussion. Writes in a clear and concise manner using appropriate style and language for the reader.

Equality, Diversity and Inclusion

Values difference and sets a positive example of inclusive behaviour in all interactions and promotes practices that celebrate equality and diversity in the workplace and the communities we serve. Is an active participant and encourages others to engage effectively with charity wide inclusion activities.

Job Benefits

• A salary ranging from £50,434 to £54,037 per annum
• 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
• Volunteer leave - 2 paid days (pro rata)
• Ten weeks’ company sick pay following successful completion of probation
• A great pension scheme with 8% employer contributions
• 2 x Base Salary Death in Service Benefit, subject to qualification
• Enhanced Family Leave schemes
• An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
• A 24‑hour doctor line, financial support with dental / optical and other therapies
• A free and confidential employee assistance programme with up to six face‑to‑face counselling sessions included
• Opportunities to discuss flexible working
• Opportunities to develop new skills and progress your career
• The chance to make a positive, lasting impact that changes lives, communities, and society

If you feel have the skills and experience to become our Product Designer please click ‘apply’ today – we’d love to hear from you!

The closing date for this role is 12 January 2026. However, we reserve the right to close this vacancy early should sufficient applications be received. Please do not delay your application we often get a lot!

At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.

Join Royal Voluntary Service and together we can change lives, change communities, and change society.