Product Design Lead

OpenTable, Inc.; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading dining technology company based in the UK is seeking a Product Design Lead to enhance user experiences. This role involves guiding the design process, collaborating with various teams, and mentoring a design team. Ideal candidates should have a strong portfolio showcasing visual and interaction design skills, experience in global products, and excellent communication abilities. Competitive benefits include private health insurance and 25 vacation days.

Benefits

25 vacation days plus bank holidays

Private Health & Dental and Life Insurances

Pension Fund

Gym Discount

Bike2Work

Season Ticket Loan

Reimbursable eye tests

Qualifications

• Proven experience with web and mobile design.
• Track record of managing or mentoring designers.
• Experience in global product environments.

Responsibilities

• Lead product design on the consumer growth team.
• Build impactful user experiences that drive business forward.
• Manage a small product design team and mentor fellow designers.

Skills

Problem-solving skills

Exceptional visual design skills

Interaction design skills

Excellent communication skills

Storytelling skills

Creative approach to problem-solving

Ability to lead a project

Job description

Overview

Product Design Lead London: (Hybrid in office 2 days per week). With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Hospitality is all about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

Responsibilities

In this role, you will:

• Lead product design on our consumer growth team and work closely with a global team of product managers, product & brand designers, engineers and data scientists to define our strategy and drive the future of OpenTable's customer experience.
• Build impactful user experiences that delight customers and drive the business forward, evolving and developing new experiences while balancing the needs of our diners, restaurants, and the business.
• Collaborate with other designers across the full range of a product designer's work—from research to high-fidelity designs.
• On some days you'll sketch ideas and launch experiments as A/B tests; on others, conduct customer interviews or run a team workshop.
• Be part of our UX leadership team and manage a small product design team, with opportunities to mentor and grow fellow designers.

Qualifications

• Have a portfolio that demonstrates problem-solving skills, exceptional visual design skills, and interaction design skills across web and mobile platforms.
• Have experience working on global products in a large-scale, product-led environment, and deep experience across iOS, Android and responsive web.
• Have experience successfully managing or mentoring designers.
• Have a track record of excellent communication and storytelling skills.
• Excel at translating sophisticated workflows into elegant and accessible user experiences.
• Comfortably navigate all stages of the design process, from research and insights to building and testing prototypes, delivering polished visual design, and collaborating with product managers and engineers to bring UX to life.
• Continuously value introspection to improve yourself, your team, and your products.
• Proactively seek and incorporate direction from senior team members, and stay curious about the latest design trends and methodologies.
• Have a creative approach and open mind to solving problems, thrive with challenges, and can independently lead a project or product area while being open to feedback and coaching.
• Drive collaboration between partner teams and act as a strong teammate.
• Actively contribute to group conversations, facilitate working sessions, and help shape decisions.

And if you aren't sure you meet all above requirements, we'd still love to hear from you.

Benefits

• You will accrue 25 vacation days per year in addition to statutory UK Bank Holidays
• One Celebration Day per calendar year
• Private Health & Dental and Life Insurances
• Employee Assistance Program (EAP)
• Pension Fund
• Gym Discount
• Bike2Work
• Season Ticket Loan
• Reimbursable eye tests and 100 GBP contribution towards VDU glasses
• Perkbox & Booking.com business discounts

Inclusion

We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we're here to support you. Please reach out to your recruiter to request any accommodations.

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