Process Improvement Specialist

JD.com; Newcastle upon Tyne; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading e-commerce company is seeking an experienced professional in Newcastle upon Tyne to drive cost optimization and efficiency improvements in logistics. Candidates should have a Bachelor's degree and over 5 years in the logistics and distribution industry, preferably with retail or e-commerce experience. Responsibilities include creating SOPs, data analysis, and performance reporting. Excellent problem-solving and communication skills are essential for this role.

Qualifications

• 5+ years of experience in the logistics and delivery/distribution industry.
• Preferably retail or e-commerce background.
• Experience in creating SOPs.

Responsibilities

• Drive cost optimization and efficiency improvements through data analysis.
• Optimize and standardize in-station processes.
• Create reports measuring performance and quality.

Skills

Process optimization

Data analysis

Communication skills

Problem-solving skills

Analytical skills

Education

Bachelor's degree or higher

Job description

Job Description

• Driving cost optimization, efficiency improvements, and process streamlining through data analysis
• Optimization and standardization of in-station processes such as receiving, sortation, route planning and loading
• Creation of SOPs and work instructions
• Definition and scoping of system requirements and cooperation with tech teams for system functionalities and design
• Creation of reports measuring performance and quality
• Creation of training material and train the trainer sessions

Job Requirement

• Bachelor's degree or higher; 5+ years of experience in the logistics and delivery/ distribution industry;
• Preferably retail; e-commerce background
• Experience in process optimization, creation of SOPs
• Six Sigma experience is a plus
• Excellent communication and coordination skills, as well as the ability to implement systems;
• Strong problem-solving skills, strong analytical skills