Pro Customer Service Sales

Home Depot; Bangor; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading home improvement retailer is seeking individuals for the Pro Customer Service/Sales role in Bangor, UK. The team focuses on delivering exceptional service for professional customers including contractors and property owners. Responsibilities include assisting customers, driving sales through expert product knowledge, and maintaining a clean and safe work environment. Bilingual skills may be preferred depending on customer needs. This position is essential for achieving sales goals and enhancing customer relationships.

Qualifications

• Experience in customer service or sales.
• Able to work collaboratively in a team environment.
• Knowledge of inventory management and sales initiatives.

Responsibilities

• Assist at the Pro Desk and manage customer needs.
• Monitor inventory and execute sales initiatives.
• Provide tailored recommendations based on project needs.

Skills

Bilingual communication skills

Product knowledge

Customer relationship building

Sales driving

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

BANGOR

State

ME

Job Type

Pro Customer Service/Sales