PRM Passenger Service Agent - Airport Mobility Support

Compenij; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading airport services company is seeking a Passenger Service Agent at Edinburgh Airport to assist passengers with restricted mobility. Responsibilities include meeting and greeting passengers, supporting them throughout the airport, and ensuring equipment is clean. Ideal candidates will have excellent communication skills, a strong work ethic, and the ability to multitask. Previous experience in airport services is an advantage, and a full UK driving license is desirable. This position offers a day rate of £12.95 and a night shift pay of £13.45.

Qualifications

• Great work ethic.
• Excellent communication skills.
• Strong Customer Service skills.
• Self-motivated and willing to work using own initiative.
• Full UK Driving licence is desirable.
• Ability to multitask and remain calm under pressure.
• Previous airport experience is an advantage.

Responsibilities

• Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM).
• Assist Passengers with Restricted Mobility at various points in the airport.
• Transfer passengers safely from aircraft to the terminal.
• Ensure cleanliness of wheelchairs and buggies.
• Update Centralised Control on progress using IT handsets.
• Complete necessary paperwork legibly and promptly.
• Perform any additional duties as assigned.

Skills

Great work ethic

Excellent communication skills

Strong Customer Service

Self-motivated and initiative

Ability to multitask

Calm under pressure

Job description

A leading airport services company is seeking a Passenger Service Agent at Edinburgh Airport to assist passengers with restricted mobility. Responsibilities include meeting and greeting passengers, supporting them throughout the airport, and ensuring equipment is clean. Ideal candidates will have excellent communication skills, a strong work ethic, and the ability to multitask. Previous experience in airport services is an advantage, and a full UK driving license is desirable. This position offers a day rate of £12.95 and a night shift pay of £13.45.