Private client secretary

Forrester Sylvester mackett; Frome; On-site; GBP 20,000 - 25,000; Full time

Job summary

A legal firm in Frome is seeking a support staff member for their Private Client Department. The role involves audio typing, handling client communications, and performing general office duties. Strong typing skills and a professional telephone manner are essential. Prior experience is desirable. This position offers Monday to Friday hours and includes 28 days of holiday in addition to public holidays.

Benefits

28 days holiday plus public holidays

Qualifications

• Previous experience desirable.
• Ability to work with clients, intermediaries, and other contacts.

Responsibilities

• Provide support to the Private Client Department.
• Audio typing, preparing and amending draft documents.
• Making and receiving telephone calls and dealing with emails.
• Dealing with clients both in person and on the telephone.
• Assisting with queries and appointments.
• General office duties including photocopying and filing.
• Providing reception cover when required.

Skills

Fast, accurate typing

Good presentation of letters and documentation

Good knowledge of English manner

Good telephone manner

Ability to deal with clients

Use of IT systems

Job description

Hours and Holidays

Monday to Friday 9.00am to 5.00pm

28 days in addition to public holidays

Previous experience desirable

Job purpose

To provide support to the Private Client Department.

Key responsibilities and accountabilities

1. Audio typing, preparing and amending draft documents.
2. Making and receiving telephone calls and dealing with emails.
3. Dealing with clients both in person and on the telephone and assisting clients in the absence the fee earner.
4. Making appointments and assisting with queries.
5. Photocopying, filing and general office duties including opening files and preparing completed file storage.
6. Assisting other members of the Private Client support team and liaising and assisting other members of staff as appropriate.
7. Liaising with Accounts Department to obtain cheques, print-outs etc., as necessary.
8. Liaising with the Office Manager with regard to stocks of stationery etc.
9. Providing reception cover when required.

Skills

• Fast, accurate typing.
• Good presentation of letters and documentation.
• Good knowledge of English manner.
• Good telephone manner and ability to deal with clients.
• Ability to with clients, intermediaries and other contacts.
• Use of the IT systems in the office.