Print Shop Manager

ABC Imaging; City Of London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A global printing and media company in London is seeking an experienced on-site Print Shop Manager. The ideal candidate will have 3-5 years in the printing industry and strong leadership abilities to manage staff and ensure smooth operations. Responsibilities include managing production jobs, training staff, and providing excellent customer service. Printing and large format experience are essential for success in this role.

Qualifications

• Minimum of 3-5 years’ experience in a related field.
• Experience with Grand Large Format Printing required.
• Superior customer service ability.

Responsibilities

• Support shop leadership and manage shop operations.
• Train shop staff and ensure proper production procedures.
• Monitor production jobs and meet deadlines.

Skills

Leadership

Customer service

Organizational ability

Effective communication

Printing experience

Education

High school diploma or equivalent

Tools

Printing Equipment

Job description

Overview

ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.

Position Summary

We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.

Printing Experience and Large Format Printing is Required!

Responsibilities

• Partners with shop and remote leadership to provide administrative and managerial support for the designated shop
• Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hour’s situation
• Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info
• Contacts clients with questions on specifications and/or questions regarding print job submitted
• Ensures all project deadlines are met, and associated cost budgets are adhered to
• Trains shop staff on proper production procedures and techniques
• Ensure that the equipment is properly maintained and upgraded. Recommend new acquisitions that will increase productivity
• Manage inventory and organization of supplies
• Resolves all customer escalations in a professional manner
• Fills in for various departments as needed.
• Other duties as assigned

Education, Experience & Skills Required

• High school diploma or equivalent
• At least 3 – 5 years’ experience in a related field
• Experience with Grand Large Format Printing
• Strong leadership ability to motivate employees
• Superior customer service ability and experience in working with customers both over the phone and in person
• Ability to communicate effectively with employees when delegating work and explaining procedures and processes
• Expert knowledge of equipment and materials
• Ability to speak knowledgeably about department capability and company to potential and existing clients
• Highly developed organizational ability
• Ability to handle multiple tasks without losing focus