Principal Technical Project Manager

Cato Networks; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology firm in the UK seeks a Principal Technical Project Manager to lead multiple global customer projects and ensure successful SASE transformation implementations. You will supervise project managers, develop project deliverables, and collaborate with various teams to enhance customer satisfaction. The ideal candidate has over 10 years of experience in managing technical projects and strong communication skills. Join a dynamic team to deliver cutting-edge solutions and support customer needs.

Qualifications

• 4+ years experience with Cato Networks S managing complex projects for multiple customers.
• 10+ years experience managing technical, cross-functional, global deployment projects.
• Strong understanding of project management processes and methodologies.
• Excellent written and verbal communication skills with technical scenarios.
• Foundational knowledge of IT infrastructure technology.

Responsibilities

• Lead multiple global customer projects, ensuring smooth implementation.
• Serve as team lead with supervisory responsibilities for project managers.
• Maintain project management work products and deliverables.
• Facilitate onboarding of new team members and provide mentorship.
• Collaborate with Sales Engineering and Customer Success for project execution.

Skills

Project management

Communication

Time management

Empathy

Creativity

Job description

As a Principal Cato Technical Project Manager, you will be a trusted advisor to our customers to help see them through their SASE transformation journey. You will provide project planning and technical guidance, collaborating with multiple stakeholders to ensure Cato SASE solution's smooth and successful implementation.

• Lead multiple concurrent cross-functional and global customer projects, each with multiple deployment work streams including Cato services, Internet Service Providers circuits, deployment partners/field services, etc.
• Serve as a team lead with supervisory responsibility for other technical project managers, providing direction, prioritization, performance guidance, and support to ensure high-quality delivery across engagements.
• Develop and maintain project management work products and deliverables (schedules, milestones, dependencies, etc.), manage action items, track and elevate project risks and issues, and perform project communications (meetings, status updates, etc.).
• Able to operate day-to-day with minimal oversight and function as a point of team escalation for other projects to provide guidance on and ensure timely resolution of any issues.
• Facilitate onboarding of new team members to ensure accelerated time to productive utilization and provide ongoing mentorship to continue career development.
• Own and perform reporting of status for project portfolio to senior management within the company.
• Own and maintain time and materials burn rate and forecast reports. Communicate these effectively with the customer throughout the lifecycle of a project.
• Determine and define roles and responsibilities for customers staff members required for enterprise customer deployments.
• Collaborate with Sales Engineering and wider Professional Services teams, ensuring successful execution of the project that includes project scoping & planning, conducting technical customer reviews and timely completion of project deliverables.
• Collaborate with Customer Success leadership to continually improve practices and processes resulting in increased customer satisfaction.
• Curiosity - You have a desire to truly understand our customers' business needs.
• Creativity - You can find a sustainable path to yes.
• Empathy - You connect at a human level with our customers, and you genuinely care.
• 4+ years of experience working with Cato Networks S, managing complex projects for multiple customers simultaneously.
• 10+ years of experience managing technical, cross-functional, global deployment projects.
• Excellent understanding and practice of project management processes, strategies, and methodologies.
• Strong written and verbal communications skills with proven ability to communicate complex technical scenarios to both technical and non-technical stakeholders.
• Excellent time management and organizational skills with experience establishing guidelines in these areas for others.
• Experience in managing and reporting budget burn rate and consumption forecast.
• Strong sense of personal accountability regarding decision-making and supervising department teams.
• Foundational knowledge of IT infrastructure technology is required (routing, switching, firewall, etc.).