Principal Product Manager - Core Experience

productboard, Inc; United Kingdom; Remote; GBP 85,000 - 115,000; Full time

Job summary

A leading product management platform is seeking a Principal Product Manager to spearhead the Core Experience area. This remote role involves crafting customer-centric strategies and managing innovative features. Candidates should have over 8 years of experience in product management, preferably in Enterprise B2B SaaS, and possess strong communication and leadership skills. Join a mission-driven company and make an impact in a dynamic environment.

Benefits

5 weeks of vacation

Budget for online courses

Flexible working hours

Qualifications

• 8+ years of experience in product management.
• Strong understanding of technology and product architecture.
• Experience with complex collaborative products.

Responsibilities

• Drive the ideation and development of new features.
• Collaborate with cross-functional teams for product launches.
• Develop and execute customer-centric product strategies.

Skills

Enterprise B2B SaaS experience

Product management tooling

Communication skills

User research

Agile methodologies

Education

Educational background in computer science or related practice

MBA in tech industry

Tools

Business intelligence tools

Analytics tools

Job description

Principal Product Manager - Core Experience

United Kingdom - Remote

Principal Product Manager – Core Experience

About the role

At Productboard, we fundamentally believe that the world's best products are created by product makers who possess an exceptionally deep understanding of their customers' needs. Whether they are Product Managers, Designers, or Engineers, the brightest minds behind the most successful and beloved products are those who truly embody their customers.

We're seeking a seasoned Principal Product Manager to lead the team(s) within our Core Experience product area. In this role, you’ll own and shape the end-to-end product experience that supports our core use cases across customer insights, prioritization, and roadmap. You'll work broadly across our platform to ensure that all our capabilities are fundamentally customer-centric.

You will play a pivotal role in driving both strategy and execution to stay ahead of our competition. The capabilities we deliver and the set of use cases we solve for have never been fully addressed by any software product before, meaning you must be prepared for the uncertainty and excitement of operating at the forefront of innovation in our space.

Our product is driven by a strong product-led motion, and you will be among people who understand the challenges of making complex products simple and powerful enough for large enterprises.

You’ll also collaborate with several other globally located product teams and have the opportunity to travel to San Francisco, Prague and other European cities.

Your responsibilities

• Uncover and cultivate a deep understanding of the customer-centric requirements essential for modern product organizations and their stakeholders.
• Develop and execute a strategy and product roadmap that prioritizes the most important customer-centric capabilities, focusing on delivering highly differentiated value to our customers.
• Drive the ideation, discovery, and development of new features and enhancements leveraging the rapid advances in AI & LLMs, and focusing on delivering highly differentiated value to our customers.
• Collaborate with cross-functional teams, including engineering, design, sales, product marketing, and customer support, to ensure successful product launches and alignment with business objectives.
• Stay updated with industry trends, competition, and best practices.
• Exhibit exceptional communication skills by effectively translating complex concepts into actions.
• Act as an external advocate for modern customer-centric product management best practices among our customers and the broader market.

About you

• 8+ years of experience in product management, preferably in Enterprise B2B SaaS.
• Proficient in product management tooling and familiar with frameworks and methodologies such as lean, JTBD, agile, and various prioritization techniques.
• Great understanding of technology and product architecture.
• Experience in working on complex collaborative products that are architected as modular and extensible platforms or at least have some aspects of a modern platform approach.
• Strong track record of delivering products with cross-functional teams to the enterprise customers. Appreciation and understanding of the complex needs of large enterprise organizations.
• Highly skilled in conducting user research and building empathy with customers.
• Experience with business intelligence and product analytics tools to measure success of your team’s efforts.
• Excellent verbal and written communication skills, with the ability to present complex findings clearly to diverse audiences, including senior executives internally and externally.
• Proactive, curious, and independent, with a passion for solving broader problems, advancing your craft, and driving company-wide impact.
• Experience in mentoring and coaching junior colleagues, as well as leading across the company through indirect influence.
• Educational background in computer science or related practice. A reputable tech industry-focused MBA a strong plus.

What’s in it for you?

• Be part of building the world’s first and best Product Platform that fundamentally changes how our industry approaches the craft of Product Management.
• Your customers are going to be the best product teams and minds out there. You will have the opportunity to learn from and advance the work of the best of the best in your field.
• Be a part of a growing and innovative, mission-driven company, with the opportunity to shape the future of our product and customer experience, and to define an entire new market category.
• Collaborate with a talented and passionate team, dedicated to making products that matter, together.

You Can Look Forward to the Following Benefits

Budget for online courses, books, and conferences

5 weeks of vacation + 9 sick days

1 Volunteer Day per year for you to help causes close to your heart

Free snacks, drinks, and yummy catered lunches every day

MultiSport card to access sports facilities

Team events, such as happy hours, off-sites, and retreats

Flexible working hours and home office

Mental Wellness Program to support your well-being and self-care

Productboard is the customer-centric product management platform that helps organizations get the right products to market, faster. Over 4,000 companies, including One Medical, Salesforce, Cartier, Autodesk, and UiPath use Productboard to understand what customers need, prioritize what to build next, and rally everyone around their roadmap.

With offices in San Francisco, Brno, and Prague, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.

In January 2022, we closed our $125M Series D round, which put us into the Unicorn category of companies, with a valuation of $1.7B.

• Join at the golden startup age — established stability of a Unicorn with space for individual impact.
• You’ll enjoy an exciting team atmosphere, building a whole new category of software.
• You can help change the way that products are built all over the world.
• We iterate quickly, and decisions are fast. You’ll have a voice in what we do and see the impact of your work.
• We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets.
• We are recognized as one of the hottest tech startups on the market today, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on.

About our culture

Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:

• People feel empowered, supported, and included
• Trust and transparency are built into the way we work
• Creativity, curiosity, and continuous improvement are encouraged and nurtured every day

Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open calendars and communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, successes, and failures.

Join colleagues who are passionate about what they do. Team members who are invested in their work environment, and the future of Productboard. Help shape our company, culture, and product!

We are an equal opportunity employer and champion equity. We aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based on gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.

Join thousands of Product Makers who already enjoy our newsletter