Primary Support Staff Wanted Croydon

Protocol Education Ltd; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading educational support organization is looking for Support Staff in Greater London to work in Enhanced Learning Provisions. Candidates should be patient and resilient with a passion for helping young people. Responsibilities include supporting pupils with learning and emotional needs, working closely with teachers and creating a supportive environment. This role offers training opportunities and embraces individuals looking to make a meaningful impact. Positions may start temporarily with long-term potential.

Benefits

Weekly PAYE pay

Free access to CPD Academy

Local supportive consultant

Opportunities for long-term work

Free Thrive training

Qualifications

• Experience in schools, SEND, youth work, care, or similar settings is preferred.
• Must stay calm under pressure and engage positively with students.

Responsibilities

• Support pupils with additional learning and emotional needs.
• Work with teachers and SEN teams to maintain a calm environment.
• Help young people regulate emotions and remain engaged.
• Create a safe space where progress feels attainable.

Skills

Patience

Resilience

Ability to care for young people

Calm under pressure

Job description

Support Staff Wanted – Enhanced Learning Provisions, Merton

Do you have a calm head, a kind heart, and a knack for helping young people feel safe and understood? We’d love to hear from you.

We’re working with a number of welcoming schools across Merton who are looking forsupport staffto join theirEnhanced Learning Provisions. These settings support pupils who need a little extra care, structure, and encouragement to thrive at school.

This isn’t about standing at the side of the classroom. It’s about being a steady presence, building trust, and helping pupils find their feet.

What you’ll be doing

• Supporting pupils with additional learning, behavioural, or emotional needs
• Working closely with teachers and SEN teams to keep days calm and purposeful
• Helping young people regulate emotions, stay engaged, and feel understood
• Creating a safe, supportive space where progress feels possible

We’re looking for people who

• Are patient, resilient, and genuinely care about young people
• Have experience in schools, SEND, youth work, care, or similar settings, or are keen to learn
• Stay calm under pressure and don’t take tricky moments personally
• Want to make a real difference, even on the challenging days

What you’ll get

• Roles in supportive schools that value their support staff
• Weekly PAYE pay, no umbrella faff
• FREE access to our CPD Academy, including SEND and behaviour training
• A friendly, local consultant who actually listens
• Opportunities for long-term and ongoing work

Thrive trained? Brilliant.
Not yet? No problem. We offerFREE Thrive training, which schools love and which gives you extra tools to support emotional wellbeing in the classroom.

If you’re looking for meaningful work where your presence really matters, this could be the role for you.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.

We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.