Premium Club GM - Five-Star Hospitality Leader

Compass Group UK & Ireland; Greater London; On-site; GBP 60,000; Full time

Job summary

A leading hospitality group in the UK is seeking a General Manager to oversee operations at an iconic sporting venue, ensuring exceptional guest experiences. The role requires a proactive approach to team leadership, strong problem-solving skills, and a commitment to delivering five-star service. Candidates should have experience managing teams in high-pressure environments and must be flexible to work weekends. The position comes with a salary of £60,000 and excellent benefits including healthcare and generous leave policies.

Benefits

23 days' annual leave plus bank holidays

Healthcare & wellbeing support

Employee Assistance Programme

Perks & discounts on activities

Professional development opportunities

Meals on duty included

Qualifications

• Proven experience managing diverse teams within private Members' clubs or five‑star establishments.
• Flexible availability to support a seven‑day‑a‑week operation.
• Strong negotiation and communication skills in engaging with high-profile clients.

Responsibilities

• Deliver exceptional food and customer service standards across all areas of the Clubhouse.
• Lead and inspire a high‑performing team to foster a positive, service‑driven culture.
• Oversee recruitment, onboarding, training, and ongoing development of staff.

Skills

Customer-focused service

Team management

Strong problem-solving

Organizational skills

Job description

A leading hospitality group in the UK is seeking a General Manager to oversee operations at an iconic sporting venue, ensuring exceptional guest experiences. The role requires a proactive approach to team leadership, strong problem-solving skills, and a commitment to delivering five-star service. Candidates should have experience managing teams in high-pressure environments and must be flexible to work weekends. The position comes with a salary of £60,000 and excellent benefits including healthcare and generous leave policies.