Practice Manager

NHS; Lancashire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A medical practice in rural England is seeking a full-time Practice Manager to oversee day-to-day operations. The ideal candidate will manage administrative staff, enforce regulations, and achieve financial objectives while enhancing the patient care experience. This role is suitable for someone with senior management experience and strong communication skills. The practice offers a flexible working pattern and a supportive environment, promoting professional development.

Qualifications

• Experience in a similar, senior management role.
• Business development and planning skills.
• Good IT skills and ability to work under pressure.

Responsibilities

• Oversee daily operations of the practice.
• Recruit, train, and supervise administrative staff.
• Manage patient records and enforce health regulations.

Skills

Senior management experience

Customer care management

Financial oversight

Problem-solving

Excellent communication

Education

GCSE standard

Professional qualification

Job description

Job Summary

We are looking for a full time highly motivated, experienced, exceptional manager to join our amazing team. Part time or job share may be considered.

The successful applicant will work closely with the partners and others in the management team to ensure that Bentham continues to offer the very best level of service to its patients, is highly rated by the CQC, maximises profitability through QOF and enhanced services, has a clear business plan for the future and continues to strengthen the professionalism, learning, motivation and team spirit of all staff.

Key Ideal Requirements

• Experience in a similar, senior management role, ideally in the NHS but not critical.
• Managerial experience of top rate customer care, performance management, finances, HR, team building, estates management, legal issues.
• Professionally qualified.
• Team player.
• Business development and planning.
• Good IT skills.
• Work well under pressure.
• Problem solver.
• Excellent communicator.

About Us

Bentham Medical Practice is in a beautiful rural area set between the Yorkshire Dales National Park, the Lake District and the Forest of Bowland. We have a main practice in High Bentham and a branch practice in Ingleton.

We have a list size of 7500, four partners, three salaried GPs, an ACP, three nurses, two HCAs, and about 30 admin and other related staff. We are a dispensing practice and members of the Western Dales Primary Care Network and Lancashire and South Lakes Integrated Care Board.

Details

Date posted: 26 November 2025

Pay scheme

Salary: Depending on experience

Contract

Permanent

Working pattern

Full-time, Job share, Flexible working

Reference number

A5504-25-0000

Job locations

Bentham Medical Practice, Grasmere Drive, Bentham, Lancaster, LA2 7JP

Job Description

A Practice Manager oversees the administrative and business functions of a medical practice. Their day-to-day duties and responsibilities include:

• Overseeing daily operations of the practice
• Recruiting, training and supervising administrative staff such as medical secretaries and receptionists
• Organising duty rotas for medical and administrative staff
• Setting goals and ensuring the practice achieves its financial objectives
• Overseeing finances, including budgets, billing and payroll
• Monitoring inventory and ordering new stocks of medication supplies and medical equipment
• Managing patient records and IT systems and addressing customer complaints or concerns
• Enforcing industry and health and safety regulations
• Ensuring office is opened and closed daily, as per established schedules

Person Specification

Experience

• Record of senior management experience (essential)
• Experience in primary care (desirable)

Qualifications

• Educated to GCSE standard (essential)
• Degree (desirable)
• Professional qualification (desirable)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Bentham Medical Practice
Grasmere Drive
Bentham
Lancaster
LA2 7JP

Employer's website: http://www.benthamsurgery.org.uk/