Practice Administrator

NHS; Salisbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare provider in Salisbury is seeking highly-organised individuals to maintain patient records and support clinicians. The ideal candidates will possess excellent communication skills and the ability to work as part of a team. They will be responsible for managing patient information and ensuring that care home residents receive necessary vaccinations. Join a supportive team offering opportunities for career development and a competitive salary with benefits such as NHS pension access.

Benefits

Access to NHS pension scheme

5 weeks holiday a year plus bank holidays

Opportunities for career development

Qualifications

• Previous experience in a healthcare or administrative setting.
• Experience of dealing with the public/patients.

Responsibilities

• Maintain accurate patient records for care home residents.
• Liaise with care home staff and patients for communication and support.
• Prepare and complete monthly and quarterly reports.

Skills

Excellent communication and organisation skills

Confidence using IT systems

Ability to work independently and as part of a team

Compassionate and professional approach to patient care

Commitment to ongoing learning and development

Education

Good general education

Tools

SystmOne clinical system

Microsoft Office

Job description

Job summary

We are seeking professional, highly organised individuals who have excellent communication skills and an eye for detail.

Key responsibilities

• Maintain accurate patient records for care home residents, including medication reviews, appointments, registrations and clinical updates
• Liaise with care home staff, parents and patients to ensure timely communication and support
• Prepare and complete monthly and quarterly reports for current care home residents
• Support clinicians with admin tasks related to recalls, referrals, health checks and meeting QOF targets
• Ensure all infants aged 0-5 attend their vaccinations at the appropriate intervals and vaccination records are up to date
• Use clinical systems such as SystmOne and Anima to clinically code vaccination information and input birth and labour summary documents.
• Run reports and invite eligible patients for RSV, Pneumococcal and Flu using appointment invitation links

What we are looking for

• Excellent communication and organisation skills
• Confidence using IT systems and handling sensitive data
• Ability to work independently and as part of a team
• A compassionate and professional approach to patient care
• Commitment to ongoing learning and development
• Previous experience in a healthcare or administrative setting

About us

We provide a high level of care to our 24,000 patients from four sites within Salisbury and the surrounding area. We pride ourselves on being a friendly and supportive team with a reputation for excellence. We value enthusiasm as well as experience and welcome applications from both experienced applicants and passionate self-starters. The Practice team is made up of 8 Partners, and 10 salaried doctors supported by a comprehensive team of allied health professionals including a full complement of nursing, clerical and administrative staff. We are a training, teaching and active research practice which has received the only Outstanding CQC results in Salisbury.

The good name of the practice depends upon the achievement of a high standard of care in our work, and maintaining confidentiality and honesty in the conduct of that work. It is vital that at all times we ensure that we conduct our work in accordance with the highest standards. We are proud of our Practice and want people to join our team who are of the same philosophy.

Why join us?

• Welcoming, supportive team with a strong sense of purpose
• Opportunities for career development and progression
• Access to the NHS pension scheme and exclusive access to our comprehensive Employee Assistance Programme (EAP)
• Detailed induction and training programme
• 5 weeks holiday a year plus bank holidays on a pro rata basis

Details

Date posted: 18 December 2025

Pay scheme: Other

Salary: Depending on experience Partnership

Contract: Permanent

Working pattern: Full-time, Part-time

Reference number: A3179-25-0031

Job locations: 72 Endless Street, Salisbury, Wiltshire, SP1 3UH; The Three Swans Surgery, Rollestone Street, Salisbury, SP1 1DX

Person Specification

Experience (Essential)

• Experience of dealing with the public/patients

Experience (Desirable)

• Experience of SystmOne clinical system
• Experience of Primary Care
• Experience in an administrative role preferable in general practice

Qualifications (Essential)

• Good general education

Knowledge and skills (Essential)

• Excellent keyboard and computer skills including use of Microsoft Office
• Demonstrate excellent communication skills
• An understanding, acceptance and adherence to the need for strict confidentiality
• Have good knowledge of Information Governance and Data protection
• Previous nursing, medical terminology or data input experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for the submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Three Chequers Medical Practice

72 Endless Street, Salisbury, Wiltshire, SP1 3UH

Website: https://www.3chequers.co.uk/

How to apply

Complete the application form that can be found on our website and return to the email address found on the application form or return by hand or post to any of our surgeries. For more information about these positions please visit our website www.3chequers.co.uk/staff-vacancies or collect an application form from the Practice.

We look forward to receiving your application.