PPM Engineer

NoMad Hotel; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury hotel in London is in search of a Planned Preventive Maintenance Engineer to maintain and optimize guest room functionality. Responsibilities include performing routine checks and repairs, responding to maintenance requests, and ensuring compliance with safety regulations. The ideal candidate should demonstrate professionalism, effective communication skills, and problem-solving capabilities. This role emphasizes guest comfort and operational efficiency, requiring collaboration with various departments to maintain high standards.

Qualifications

• Ability to perform scheduled maintenance on various hotel systems.
• Experience in troubleshooting and resolving maintenance issues.
• Strong understanding of safety regulations and compliance.

Responsibilities

• Carry out scheduled maintenance for fixtures and HVAC units.
• Inspect and service lighting and plumbing systems.
• Respond to maintenance requests from staff promptly.

Skills

Professional demeanor

Communication skills

Problem-solving

Time management

Tools

Computerized Maintenance Management System (CMMS)

HVAC systems

Safety equipment

Job description

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad London.

OVERVIEW OF ROLE

The NoMad Hotel London is looking for a proactive and skilled Planned Preventive Maintenance (PPM) Engineer focused on maintaining and optimizing the functionality of guest rooms and public areas. You will be responsible for performing routine checks, repairs, and preventive maintenance tasks across all rooms and shared spaces to ensure the highest levels of guest comfort and operational efficiency.

EXPECTATIONS

• Always maintain a consistently professional demeanor.
• Represent NoMad London positively in all interactions with internal and external stakeholders.
• Always adhere to company policies and procedures, including but not limited to Health & Safety policies, HR guidelines and compliance training.
• Effectively manage workload and responsibilities with efficiency.
• Foster clear and effective communication within the team, across departments and between both hotels and management.
• Champion our company values and foster a positive and collaborative approach across all departments.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the PPM Engineering are summarised below, the list is not exhaustive:

• Carry out scheduled maintenance for all fixtures, fittings, electrical systems, and HVAC units in guest rooms and public areas.
• Inspect and service lighting, plumbing, heating, and air conditioning systems, ensuring optimal performance in all spaces.
• Regularly check and maintain door locks, safety equipment, and guest room amenities such as minibars, safes, and entertainment systems.
• Respond promptly to maintenance requests from housekeeping and front‑of‑house teams to address guest concerns related to room conditions, such as faulty lighting, plumbing issues, or climate control problems.
• Diagnose and resolve any issues in public areas like lobbies, corridors, lounges, and restaurants to ensure an inviting environment for guests.
• Maintain detailed records of all maintenance work completed, including parts used and service dates, and report findings to the Engineering Manager.
• Update work orders and ensure all maintenance activities are logged in the Computerized Maintenance Management System (CMMS).
• Ensure all maintenance activities in guest rooms and public areas comply with safety regulations, hotel policies, and local building codes.
• Be available and flexible to cover shifts in emergency situations.
• Assist in training new members of staff on the PPM procedure.
• Assist the engineering team where short staffed on the floors.
• Assist in the upkeep of decorative and structural elements, including paint touch‑ups, minor repairs to furniture, and maintenance of flooring and wall finishes.
• Ensure all public areas and guest rooms maintain a high standard of appearance and cleanliness, contributing to the overall guest experience.
• Maintain a stock of essential maintenance tools and spare parts for guest room and public area systems.
• Collaborate with the housekeeping, front office, and other departments to address guest‑related maintenance needs promptly and professionally.
• Ensure that maintenance activities are completed with minimal disruption to guests, prioritizing guest comfort at all times.