Post and Print Document Solutions Manager

London Borough of Ealing; Greater London; On-site; GBP 55,000 - 66,000; Full time

Job summary

A municipal council in Greater London seeks an experienced post, print & document solutions manager. The role involves leading a vital team, ensuring efficient service delivery, and driving digital transformation. Candidates must demonstrate strong leadership, strategic thinking, and experience in document management solutions. This position offers an opportunity to contribute to innovative service excellence in the community.

Benefits

Professional development opportunities

Collaborative environment

Qualifications

• Proven experience in managing post, print and/or document solutions or similar service delivery.
• Strong leadership and stakeholder management skills.
• A strategic mindset with the ability to deliver operational excellence.
• Knowledge of digital transformation and document management solutions.

Responsibilities

• Lead and manage the post, print & document solutions team to deliver high-quality, cost-effective services.
• Develop and implement strategies to enhance existing services and introduce innovative document solutions.
• Build strong relationships with internal stakeholders to ensure services meet business needs.
• Drive digital transformation within the service, supporting the council's corporate objectives.
• Ensure compliance, efficiency, and customer satisfaction across all operations.

Skills

Leadership

Stakeholder management

Strategic thinking

Digital transformation knowledge

Job description

About the Role

The post, print & document solutions team is a vital part of Ealing Council's property services department, delivering essential post and corporate print functions across the council estate. We are seeking a dynamic and experienced post, print & document solutions manager to lead this critical service.

Purpose of the Role

As the lead officer for the service, you will provide strategic and operational leadership, ensuring the delivery of an efficient, customer-focused post and print function. You will manage relationships across the council and drive continuous improvement, aligning services with our wider corporate and digital objectives.

Key Responsibilities

• Lead and manage the post, print & document solutions team to deliver high-quality, cost-effective services.
• Develop and implement strategies to enhance existing services and introduce innovative document solutions.
• Build strong relationships with internal stakeholders to ensure services meet business needs.
• Drive digital transformation within the service, supporting the council's corporate objectives.
• Ensure compliance, efficiency, and customer satisfaction across all operations.

About You

• Proven experience in managing post, print and/or document solutions or similar service delivery.
• Strong leadership and stakeholder management skills.
• A strategic mindset with the ability to deliver operational excellence.
• Knowledge of digital transformation and document management solutions.

Why Join Us?

At Ealing Council, you'll be part of a forward-thinking team committed to innovation and service excellence. We offer a collaborative environment, professional development opportunities, and the chance to make a real impact in the community.

Apply Now

Salary range

• £55,323 - £65,181 per year