Positive Behaviour Support Team Leader

Home Group; Ashford; On-site; GBP 28,000; Full time

Job summary

A leading care organization in Ashford is seeking a Positive Behaviour Support Team Leader to manage a dedicated team providing person-centred support for clients with complex needs. You will lead a team of Support Workers, ensuring all aspects of daily living are catered to while maintaining a safe environment. Excellent management skills and experience in CQC-regulated services are essential for thriving in this rewarding role. This full-time position offers competitive pay and great benefits, making a real difference in clients' lives.

Benefits

34 days of leave

Health cash plan

Career progression opportunities

High-street discounts

Qualifications

• Experience as a Senior Support Worker leading support for people with complex needs.
• Willingness to work towards a Level 4 Diploma in Adult Health & Social Care.
• Knowledge of Makaton is a plus.

Responsibilities

• Manage a team of PBS Support Workers centred around a customer with complex presentation.
• Support customers with all aspects of daily living in a person-centred way.
• Plan and oversee complex support for customers displaying behaviours of concern.

Skills

Experience in CQC-regulated services

Excellent people-management skills

Ability to drive a vehicle

Patient and calm approach

Experience of positive risk management

Education

Level 4 Diploma in Adult Health & Social Care or equivalent

Job description

Positive Behaviour Support Team Leader

Pay £13.98 per hour (£27,338 per annum) with benefits including a Health Cash Plan. Temporary 9‑month contract, full‑time (37.5 hours per week), 2 admin days in service and 22.5 hours a week on rota. Location: Ashford. We can’t offer a Certificate of Sponsorship for this role.

Join us in this great and rewarding job as our Positive Behavioural Support Team Leader. You will manage a team to provide person‑centred and strengths‑based support to our customer (S) and help them reach their full potential. S has complex needs including a moderate learning disability, autism, non‑verbal communication, and sensory processing challenges. S is in their early 20s, is outgoing, cheeky, and enjoys spending time outdoors.

What you’ll do

• You’ll manage a team of PBS Support Workers centred around a customer with complex presentation.
• Your team will support customers with all aspects of daily living, working in a person‑centred, strengths‑based, psychologically informed way.
• You will keep regular contact with your manager, updating, escalating and reporting on all aspects of service delivery.
• You will plan and oversee complex support for customers who display behaviours of concern and may require personal care, working alongside Home Group’s local multi‑disciplinary team.
• Motivate, direct, guide, coach and support your team to work with our customers.

Why join us

This is more than a job; it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

What you have

• Experience in CQC‑regulated services, or a Level 4 Diploma in Adult Health & Social Care (or equivalent) or willingness to work towards it.
• Experience as a Senior Support Worker, leading support for people with complex needs or behaviours of distress.
• A patient and calm approach, able to adapt your style to each client’s needs and circumstances, even when they challenge you.
• Excellent people‑management and motivation skills, bringing colleagues together to share information, best practice and foster creativity.
• Experience of positive risk management, ensuring the safety and wellbeing of customers and colleagues.
• Ability to drive a vehicle insured for business purposes (you will receive mileage reimbursement).
• Knowledge of Makaton is a plus but not required.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing and our diversity networks help make Home Group a great place to work.

The practical bits

• Use technology to update support plans, communicate with colleagues and complete online learning.
• Receive a comprehensive induction with ongoing learning and support.
• Undergo an Enhanced DBS check (paid by the company).

What’s in it for you?

• 34 days of leave (including bank holidays and a “me day” you can use for whatever you fancy), increasing to 39, plus time off for volunteering.
• Health cash plan saving you up to £1,140 per annum. The company covers costs (and children if you have them) for dental, optical, prescriptions, alternative therapies, and more.
• Over 800 high‑street discounts on groceries, holidays, and days out.
• Opportunities for career progression (grow with us).
• Recognition as the 10th best place in the UK for wellbeing.

Find out more and apply now – roles can close early, so don’t wait. For reasonable adjustments, email [e-mail]. Care South.