Portfolio Test Manager

FNZ Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services provider is seeking an experienced Portfolio Test Manager to oversee the testing strategy and quality assurance processes across various client projects. The role involves managing stakeholder relationships, ensuring compliance with testing frameworks, and providing mentorship to team members. Candidates should have a strong background in financial services and experience in client-facing engagements. This role is pivotal in maintaining quality delivery and driving continuous improvement in testing practices.

Qualifications

• Strong background in Financial Services with a focus on testing.
• Experience in client-facing test engagement roles.
• Ability to manage projects under pressure and meet deadlines.

Responsibilities

• Oversee the test strategy and testing processes for projects.
• Manage stakeholder relationships and client satisfaction.
• Ensure compliance with test governance and reporting metrics.
• Mentor project Test Managers and deliver coaching.

Skills

Client-facing test delivery

Stakeholder management

Test strategy development

Risk management

Quality assurance

Job description

Description

Thisclientfacingroleis accountableacrossa portfolio ofFNZ Clientsfor the ownership and delivery of the overarchingTest strategy and Test Approach aswell as ensuring consistent and productiveQA/Testing Process and Proceduresfor each project.

ThePortfolioTest Manger will be responsible forleading theProject Test Managers/Leads,test risks, issues, timelines and quality as well as providing oversight of allFNZ and Clienttestingacross a portfolio of projects.

Workingfromwithin theTesting Practice,this rolewouldalsowork closely with theHead of Testing, ProjectManagement, Delivery Management, Infrastructure and Release Management functions across multiple projects to ensure on time quality delivery in compliance withtheFNZ SDLC.

Specific Role Responsibilities

Stakeholder Management

• Stakeholder management and ensuring overall client satisfaction across all projects/areas coveredwithin the Portfolio.
• Working directly withFNZclients, managing client issues andconcernsandeffectively dealing with escalations.
• Providing progress updates to key stakeholderson portfolio delivery, resource performance,KPIsand continuous improvementprogress.
• Work with;Head of Testing,Testing Practice,Project Managers, Delivery Managers and Test Leadson resourcing, risks, issues, timelinesand haveoversight of all the testing.
• Build strong relationships with internal and external stakeholders around testing and quality and drive improvements through the Testing Practiceinternally and externally.

Delivery Management

• Take ownership of the test estimation Process and deliver estimates as per the defined SDLC.
• Ownership of overarching Test strategies and Test Approach for the Project Portfolio.
• Ensuring QA/Testing Process and Procedures are followed across each project and team.
• Compliance with the Testing Framework, including standards, processes, tools, test plans,casesand templates across projects.
• Engage with clients to agree QA engagement model and test strategy.
• Ensure that testing artefacts required to support contracted end-client deliverables are produced in accordance withagreed plans.

QualityManagement

• Effective and regular communication internally and externally.
• Test deliverables to be on time and to quality targets defined.
• Work tocontinuously improve the testing and quality practicesalready in place to achieve a greater end result.
• Working with the Testing Practicetoidentifyand roll outtestprocess improvement initiativesacross thewiderdeliveryportfolio.
• Take ownership of Test Quality Gateways, ensure and measure ongoing compliance.

Governance & Control

• Test governance to be managed via agreed metrics driven reporting.
• Timely reporting to Delivery Management/Head of Testingonportfolio/projectprogressagainstplans.
• Testing Quality metrics ownership and reporting.
• Ownership of Quality and productivity uplift.
• Risk and Issues management withinthe portfolio.
• Escalation to Project Team/Manager/Testing Practiceon Risk and Issues thatimpactupon Test Plan delivery.
• Management of Changeto the Change Management process.
• Ensure that test environments are bookedin a timely mannerby liaising with theappropriate groupsacross IT.
• Sign off entry and exit criteria for all test phases.
• Oversight and approval ofProjectTest Exit Reports.

Team Management

• Matrix management ofproject Test Managers/AT Leads
• Management,reviewand induction of new team members.
• Manage resource planning forportfolio,escalating asrequired
• Provide coaching and training toTest Managers/AT Leadsto uplift capability and productivity.
• Mentor Team members in QA Best Practice,Toolsandtrainingacross projects.

Experience required:

• Career test professional with strong background in Financial Services
• Extensive experience of working in client facing test delivery/engagement roles
• Ability to work under pressure and to strict deadlines

If you’re interested in this opportunity and believe your experience aligns, please submit your application by Friday 19 December 2025. Applications will be reviewed on a rolling basis, so early submission is encouraged.