Portfolio Manager, RME Vendor Management, Global Reliability Maintenance Engineering

Amazon; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading e-commerce company in Greater London is seeking a Reliability and Maintenance Engineering (RME) Vendor Manager. This role focuses on enhancing the quality and performance of material handling systems through data-driven insights and strong vendor relationships. The ideal candidate will have a background in engineering with experience in program management, data analysis, and effective communication. Frequent travel is required, making this a dynamic and critical role within the organization.

Benefits

Health insurance

Employee discounts

Career development opportunities

Qualifications

• Experience in program or project management.
• Experience using data and metrics to determine and drive improvements.
• Experience communicating to senior management and customers verbally and in writing.

Responsibilities

• Collect and analyze operations and maintenance data to reduce costs.
• Establish strong working relationships with internal and external teams.
• Assess vendor performance and identify failures to drive improvements.

Skills

Program management

Data analysis

Vendor management

Cross-functional team leadership

Strong communication

Education

Bachelor's degree in engineering or equivalent

Tools

Asana

Smartsheet

Job description

Portfolio Mgr, RME Vendor Mgmt, Global Reliability Maintenance Engineering (RME)

Job ID: 3136014 | Amazon UK Services Ltd.

At Amazon, we always strive to be the most customer‑centric company on earth. To help maintain that commitment, we are looking for a Reliability and Maintenance Engineering (RME) Vendor Manager who will have the responsibility to drive the quality, performance and service of material handling systems to the next level. The role is part of a global program within RME and will require frequent travel to multiple geographies.

Key job responsibilities

• Collect and analyze operations and maintenance data that will proactively help reduce Amazon’s total cost of ownership for both existing and future fulfillment network sites for suppliers/integrators within scope.
• Establish and continue to build strong working relationships with internal customers and partner teams (Operations Engineering Quality Integration (OEQI), Ops Engineering Technical Vendor Managers (TVMs), Global Supplier Management, GPO Category Management, etc.), as well as external suppliers/integrators to develop a win‑win culture.
• Assess vendor performance on a weekly basis by looking at metrics such as Overall Equipment Effectiveness (OEE), High Impact Events (HIE), Lost Production Hours (LPH) and Warranty fulfillment.
• Identify top system or component failures to understand the most common issues found for a specific supplier.
• Meet with customer teams (RME Field and Central teams) weekly to collect inputs/feedback.
• Collect lessons learned specific to suppliers in order to prevent re‑occurrence and facilitate continuous improvement.
• Facilitate post‑launch “voice of the customer” site visits to collect Operations and RME feedback critical to supplier improvements.

A day in the life

• Evaluate and simplify current working procedures and improve organization team structure.
• Lead technical program reviews and drive continuous improvement, cost savings, and standardization.
• Deep dive on technical details and lead problem resolution, as needed.
• Lead critical path schedule items and escalate to leadership on potential risks and delays.
• Be a business partner with the Procurement and Engineering teams to drive execution of deliverables and completion of projects.
• Assist developing procurement strategies for best value, competition, quality and performance.

About the team

An RME Vendor Manager will have high work capacity, bias for action, proven experience in Project and Program Management, and a passion to build capability, both externally and internally with robust work processes. The individual needs to be comfortable interfacing and driving various functional teams and individuals at all levels of the organization in order to be successful. Work with external vendors and internal teams to achieve the best quality, best performance and best service at the best price.

Basic Qualifications

• Bachelor's degree in engineering or equivalent, or experience from a technical internship.
• Experience in program or project management.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end‑to‑end delivery, and communicating results to senior leadership.
• Experience working with a cross‑functional team across design, operations, and engineering team to meet high‑reaching goals.
• Experience communicating to senior management and customers verbally and in writing.
• Travel up to 30% of the time.

Preferred Qualifications

• PMP certificate.
• Experience defining program requirements and using data and metrics to determine improvements.
• Experience managing multiple, competing priorities simultaneously.
• Experience working with data collection and project management tools (Asana, Smartsheet, etc.) and designing dashboards, business scorecards, monthly and quarterly business reports.

Equal Opportunity

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.