Porter/Mover

ISS; City of Westminster; On-site; GBP 22,000 - 28,000; Full time

Job summary

A logistics services company is seeking a Porter/Mover in Westminster. You'll manage mailroom duties, support cleaning operations, and ensure efficient logistics service. Ideal candidates should have relevant experience and strong communication skills. This role requires flexibility and a proactive approach to maintain service quality.

Qualifications

• Experience in logistics, mailroom, or porterage operations.
• Willingness to undertake basic cleaning duties as part of the role.
• Strong communication and client service skills.

Responsibilities

• Manage the loading bay and record deliveries.
• Sort and distribute mail and packages efficiently.
• Support internal office moves and setups as required.

Skills

Logistics experience

Client service skills

Organisational abilities

Problem-solving skills

Job description

As a Porter/Mover, you will support the Logistics Supervisor or Team Leader by ensuring the effective coordination and delivery of a high‑quality, efficient logistics, mail, and porterage service.

This is a dual role, with primary responsibility for mailroom and porterage duties, while also providing support to the daily cleaning team as part of the overall operational regime.

The position requires flexibility, strong attention to detail, and a proactive approach to supporting both the logistics and cleaning operations.

The Role

• Manage the loading bay, recording all deliveries and operating the x‑ray machine safely.
• Receive, sort, and distribute mail and packages; prepare and dispatch outgoing mail in line with postal schedules.
• Support internal office moves, meeting room setups, and equipment relocations.
• Assist contractors, couriers, and delivery personnel while maintaining site security and safety compliance.
• Undertake daily cleaning and housekeeping tasks to maintain hygiene and presentation standards.
• Support the cleaning team as needed, including waste removal, washroom upkeep, and replenishing consumables.
• Communicate effectively with colleagues, supervisors, and clients to ensure smooth daily operations.
• Demonstrate professionalism, teamwork, and respect in all interactions.
• Uphold confidentiality and data protection requirements at all times.

Qualifications

• Experience in logistics, mailroom, or porterage operations.
• Willingness to undertake basic cleaning duties as part of the role.
• Strong communication and client service skills.
• Good organisational and problem‑solving abilities.
• Ability to work independently and as part of a team.
• Understanding of Health & Safety procedures and manual handling best practices.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .

Inclusion and Diversity

We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.