Porter (Bank)

Circle Health Group; Sheffield; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading private healthcare provider in Sheffield is seeking a Porter to handle various operational tasks and provide excellent customer service. Responsibilities include assisting patients, ensuring comfort and dignity, and maintaining security processes. Candidates should have front line customer facing experience, and prior portering experience in a healthcare or hospitality setting is preferred. A good understanding of basic math and English at GCSE level or equivalent is required for this role.

Benefits

Competitive hourly rate

Supportive workplace culture

Qualifications

• Experience in customer-facing roles.
• Previous portering experience in a healthcare or hospitality setting is beneficial.

Responsibilities

• Undertake general tasks to meet site requirements.
• Explain hospital facilities to patients and family members.
• Provide courteous service to customers.
• Ensure patient comfort and dignity.
• Provide security for the facility.
• Comply with mandatory training.

Skills

Front line customer facing experience

Proficiency in the use of a PC

Education

Maths and English GCSE at grades A to C or equivalent

Job description

Porter (Bank)

Thornbury Hospital in Sheffield is part of Circle Health Group, Britain’s leading provider of independent healthcare with a nationwide network of hospitals and clinics performing more complex surgery than any other private healthcare provider in the country.

Duties of this role include :

• Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient equipment and goods (e.g. pharmacy goods) movement.
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
• Provide a courteous service to internal and external customers.
• Ensure patient comfort and dignity are always maintained.
• Provide security for the facility as required within each specific hospital ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
• Comply with all relevant mandatory training.

Applicants should meet the following criteria :

• Front line customer facing experience.
• Previous portering experience in a healthcare hotel or hospitality setting would be beneficial.
• Maths English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficiency in the use of a PC including the use of software and systems.

Salary & Benefits :

Circle Health Group offers a competitive hourly rate.

Our culture is a result of the way our people live and breathe our philosophy which combines our purpose principles and values.