Porter

Compass Group; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading catering service provider in Bristol is looking for a dedicated Porter to maintain high standards of customer care and cleanliness. The role involves assisting in public areas, supporting staff setups, and handling reception duties. Candidates should be adaptable, communicative, and have a strong customer care background. This is a full-time position with opportunities for career growth, reflecting the company's commitment to employee recognition and diversity.

Qualifications

• Experience delivering high-quality customer care is essential.
• Ability to work under pressure is crucial.
• Exceptional timekeeping and reliability are required.

Responsibilities

• Assisting in keeping the lobby and public areas clean.
• Helping housekeeping and restaurant staff with setups.
• Handling reception duties such as booking tickets.

Skills

Adaptability

Communication

Customer care

Initiative

Reliability

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Defence on a full time basis, contracted to 37.5 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our ideal Porter will:

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!