Port Delivery Coordinator

TUI Cruises GmbH; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading cruise company is seeking a Port Delivery Coordinator in Southampton. The successful candidate will coordinate all aspects of cruise turnaround operations, working closely with cruise line clients and engaging with pier staff across various UK ports. Key qualifications include strong communication skills, organizational abilities, and proficiency in MS Office. A degree is preferred, and flexibility in working hours is required. The role includes a salary starting at 28,000 GBP gross annually, alongside various training and well-being benefits.

Benefits

Salary starting at 28,000 GBP

Paid training days

Access to TUI Learning Hub and language lessons

Participation in charity and sustainability initiatives

Career growth opportunities

Qualifications

• Degree education preferable but not essential.
• Previous experience in cruise and maritime industry.
• Ability to use MS Office tools such as Word, Excel, Teams and Sharepoint.
• Highly organized and methodical person, able to work independently and within a team.
• Flexibility in working days and hours.
• Excellent communication skills essential.
• Excellent level of English, both written and verbal.
• Flexibility to travel to different UK & Ireland destinations if required.

Responsibilities

• Plan and confirm all required services with suppliers for turnaround operations.
• Prepare operational paperwork as required.
• Ensure successful operational delivery of turnaround calls.
• Provide local support at turnarounds.
• Cover duty across 365 days for UK operations.
• Communicate directly with on-board and head office staff.
• Collaborate with local transport suppliers for cruise line requests.
• Handle administrative tasks related to staff hours and invoicing.

Skills

Communication skills

Organizational skills

MS Office proficiency

Flexibility

Education

Degree education preferable

Tools

MS Word

MS Excel

MS Teams

SharePoint

Job description

Join our Port Delivery Team in Southampton as a Port Delivery Coordinator, where you will be responsible for coordinating all aspects of cruise turnaround operations including working with cruise line clients, arranging transfer suppliers and engaging with our amazing pier staff in various ports around the UK.

If you have got the right to work in UKand speak English, keep on reading!

ABOUT OUR OFFER

• A job at TUI offers more than your basic salary which already starts at 28,000 GBP gross per year.
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
• We offer a seasonal permanent contract, and you can level up your career with growth opportunities tailored to your unique skills and expertise.

ABOUT YOU

• Degree education preferable but not essential.
• Previous experience in cruise and maritime industry.
• Ability to use MS Office tools such as Word, Excel, Teams and Sharepoint.
• Highly organized and methodical person, able to work independently and within a team.
• Flexibility in working days and hours.
• Excellent communication skills essential.
• Excellent level of English, both written and verbal. Any additional language advantageous.
• Flexibility to travel to different UK & Ireland destinations if required.

ABOUT THE JOB

• Plan and confirm all required services with suppliers for our turnaround operations including arranging transport, scheduling staff and all other services as requested by the cruise line client.
• Preparation of all operational paperwork as required.
• Responsibility for successful operational delivery of turnaround calls working with our amazing pier team.
• Requirement for local support at turnarounds where possible.
• Rostered duty cover across 365 days of the year to support UK turnaround operations.
• Communicating directly with on-board staff and head office staff from our cruise line clients.
• Collaborate with local transport and merchandise suppliers to cater for specialised cruise line requests.
• Handling of all administrative tasks related to the role including validating staff hours and turnaround related invoicing.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.