Poker Dealer

Genting Casinos UK; City of Westminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading casino operator in Westminster is seeking an experienced poker dealer to join their team. The role involves dealing poker games in a secure environment while providing exceptional customer service. Candidates must hold a Personal Functional License and have strong customer interaction skills. This position offers a range of company-funded benefits, including health insurance, a pension scheme, and career development opportunities, in a flexible and supportive workplace.

Benefits

Company funded benefits

Flexible benefits

Health Cash Plan

Annual company Christmas present

Career development opportunities

Qualifications

• Proven experience as a poker dealer.
• Ability to manage gaming security and compliance.
• Excellent communication and customer interaction skills.

Responsibilities

• Deal poker games within the casino adhering to security standards.
• Explain game rules to customers and assist them with other club facilities.
• Provide outstanding customer service and ensure customer needs are met.

Skills

Customer service skills

Team player

Understanding of game rules

Security compliance

Education

Personal Functional License (PFL)

Job description

Are you an experienced poker dealer looking for a new opportunity? Have you got exceptional customer service skills? We have a vacancy for an experienced poker dealer to join our fantastic team. You will be competent in dealing all games of equal chance within the card room, ensuring full compliance with company procedures and all relevant legislation whilst providing excellent customer service.

Responsibilities

• Dealing poker games within the casino, ensuring security is to the highest standard possible.
• Ensure that game commentary is clear and company procedures are adhered to.
• Explaining the rules of games to customers, as well as other club facilities.
• Excellent customer service skills.
• Acknowledgement and understanding of customers' needs.
• An efficient team player.
• Personal Functional License (PFL) required.

Benefits

• Company funded benefits
• Private GP helpline
• Discount portal for popular retailers, restaurants, leisure and more
• Pension scheme
• Life assurance
• Employee assistance programme – A confidential helpline providing 24/7 advice and counselling whatever the issue
• 20% discounted gym membership
• Mental health support
• Family-friendly and wellbeing policies
• Flexible benefits – Designed for employees to choose the best package for their personal needs
• Health Cash Plan (level 1 is company funded)
• Critical illness cover
• Dental insurance
• Travel insurance
• Health Screening
• Rewards, recognition, development and events
• Career development opportunities
• Genting Academy – Online learning portal
• Long service awards
• Staff social fund
• Annual company Christmas present
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards and a 5-a-side football tournament – Subject to eligibility