PMO Lead - EMEA

Naviam; Carlisle; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology services firm is seeking a PMO Lead - EMEA to establish and manage the Project Management Office across the region. This role involves resource planning, recruitment, stakeholder coordination, and driving continuous improvement in IT delivery processes. The ideal candidate possesses strong leadership skills and the ability to operate under pressure in a fast-paced environment. Competitive salary and benefits offered.

Responsibilities

• Support in defining, implementing, and maintaining project management standards.
• Coordinate resource allocation across projects.
• Forecast and own recruitment efforts across EMEA.
• Manage resource conflict and prioritisation.
• Produce executive-level dashboards and reporting packs.
• Engage with clients to ensure delivery quality.
• Identify opportunities to optimise delivery processes.
• Lead PMO-related change initiatives.

Skills

Strong leadership and influencing skills

Excellent communication skills

Highly organised

Analytical problem-solving skills

Ability to work independently

Resilient and adaptable

Tools

Planview

JIRA

MS Project

Smartsheet

Confluence

Job description

Position Title

PMO Lead - EMEA

Reports To

Chief Operating Officer

Location

UK

Salary

Competitive + Other Benefits

Main Purpose

The EMEA PMO Lead will establish, manage, and continuously improve the Project Management Office (PMO) for Naviam across the EMEA region. The PMO Lead is responsible for the resourcing, recruitment and skillset of our EMEA (and India) delivery team, spanning across Project Management, Solution Architecture, Consultancy and Technical Development. The Individual will have good knowledge of Enterprise IT Delivery and be comfortable with working under pressure and managing multiple project stakeholders.

Specific Responsibilities

• PMO Governance & Frameworks: Support in defining, implementing, and maintaining project management standards, methodologies, and tools across EMEA.
• Resource & Capacity Planning: Coordinate resource allocation across projects, balancing demand and capacity. Maintain visibility of skillsets and utilisation across EMEA delivery teams.
• Recruitment: Forecast and own recruitment efforts across EMEA where demand requires additional capacity.
• Stakeholder Coordination: Work with various stakeholders to manage resource conflict and prioritisation as appropriate.
• Stakeholder Management & Reporting: Act as primary PMO point of contact for senior leadership in EMEA. Produce executive-level dashboards and reporting packs on capacity and resourcing forecasts vs actuals.
• Client Engagement: Engage with clients (where required) to provide assurance on delivery quality and governance.
• Continuous Improvement: Identify opportunities to optimise delivery processes, tools, and ways of working. Champion a culture of accountability, transparency, and delivery excellence.
• Change Leadership: Lead PMO-related change initiatives across the business.

Person Specification

The ideal candidate will be an analytical problem solver, with experience in IT delivery and resource management in similar organisations. The individual should be able to demonstrate:

Skills & Personal Qualities – Required

• Strong leadership and influencing skills, with the ability to drive change and enforce standards.
• Excellent communication (written and verbal), able to simplify complex information for senior stakeholders.
• Highly organised with strong analytical, problem‑solving, and decision‑making skills.
• Ability to work independently and collaboratively in a fast‑paced, high‑growth environment.
• Resilient, adaptable, and calm under pressure.

Skills & Personal Qualities – Desired

• Familiarity with Enterprise IT software and delivery projects.
• Experience working in a scale‑up or rapidly growing services business.
• Strong cultural awareness and ability to manage diverse teams across EMEA.
• Exposure to client‑facing programme governance or assurance roles.
• Knowledge of PMO tools (e.g., Planview, Clarity, MS Project, Smartsheet, JIRA, Confluence, Hubplanner, HubSpot, PSOhub etc.).
• Experience in both direct and indirect people management.