Planning and Services Manager

Iggesund Paperboard; Siddick; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading manufacturer in sustainable paper products is seeking a Planning & Services Manager at their Workington Mill in the UK. This full-time position involves leading a dedicated team to ensure customer satisfaction and operational efficiency. The ideal candidate will possess strong communication and problem-solving skills, have a degree in a relevant field, and possess management experience. A competitive salary and extensive benefits package are offered, as well as a commitment to employee wellbeing and development.

Benefits

33 days annual leave

Generous pension plan

Private medical insurance

Employee assistance programme

Cycle to work scheme

Qualifications

• Excellent problem-solving skills are essential for this role.
• Candidates should have a flexible and service-minded attitude.
• Strong influencing and communication skills are required at all levels of the organisation.

Responsibilities

• Lead and coordinate work within the Planning and Service Team.
• Ensure Customer requirements are met on time and in full.
• Manage volumes and throughput in despatch.

Skills

Problem-solving skills

Flexible and service-minded attitude

Strong influencing skills

Communication skills

Strong computer skills

Education

Degree level (BSc / BA)

Tools

Company's IT system (Oscar, MiMi, Tips Plan, Hipos)

Job description

We currently have an exciting opportunity for an experienced Planning & Services Manager to the Workington Mill to join our skilled team. Joining us on a full-time, wars permanent basis, you will receive a competitive salary and become part of our welcoming team.

Holmen Board and Paper is a Swedish company and a member of the Holmen Group. The Workington Mill produces premium paperboard under the brand Incada. Our paperboard is an integral part of the shopping experience for our clients’ customers. Since 2013 we have powered the mill almost entirely by fossil fuel free energy. We value our employees and products highly. Today we are approximately 340 co‑workers. Our integrated pulp and paperboard mill is located to the west of the beautiful Lake District in the north of England.

Your future challenge

As Planning and Service Manager you will join a well established Company that truly values the wellbeing of its employees. Reporting to the Head of Finance and Supply Chain you will manage and develop the Planning and Service Team within policiestreamlines. The holder of this position will be expected to work closely with Customers, Customer Service, Supply Chain, Logistics and internal functions throughout the mill (Board making tur Technical Services).

What we will offer you :

• A competitive salary (depending on experience)
• 33 days annual leave (inclusive of bank holidays) and the option to buy additional holidays
• Generous contributory pension plan
• 3 x Life Assurance cover
• A range of benefits to support your health & wellbeing
• Private medical insurance
• Employee assistance programme
• Bi-annual eye test at local optician
• Flu vaccinations
• Annual uniform allowance
• Proactive medical screening with on-site OHT support
• On-site staff canteen
• Cycle to work scheme
• Family friendly procedures including enhanced maternity leave and menopause policy
• Exclusive staff discounts and deals through Benefit Hub
• Active Social Club with money off local entertainment vendors and regular events throughout the year

As our Planning & Services Manager, your responsibilities would include :

• Initiating, leading and co‑ordinating work within the Planning and Service Team and where necessary across the Mill and Sales organisation.
• Delivering Customer requirements On Time and In Full.
• Planning and Service team development and competence.
• Maximising Mill Quality efficiency through effective planning.
• Providing prompt and accurate response to enquiries from Salesացավ Team.
• Stock level maintenance.
• Managing volumes and throughput in despatch to ensure a smooth operation.
• Monthly operation reviews of transport providers.
• Monitoring or pallet supplier efficiency.
• Service development project portfolio.

What we’re looking for in our Planning & Services Manager :

• Excellent problem-solving skills
• Flexible and service minded attitude
• Strong influencing and communication skills at all levels of the organisation
• Educated to Degree level (BSc / BA), highly numerate and strong computer skills
• Experience in managing personnel
• Appropriate training in both the working environment and Health and Safety
• Basic knowledge of อย่าง Pulp and Paper process and Mill capabilities
• Knowledge of Sales & Marketing, Logistics and Purchasing organisations
• Knowledge of Customer Service requirements
• Knowledge of the Company’s IT system – in particular Oscar, MiMi, Tips Plan and Hipos
• Normal hours of work are (Apply online only) hours, Monday to Meme Friday. This is an on-site role.

Closing Date: 1800 hours on 30th January 2026

If you’re looking for the opportunity to challenge yourself and make a positive impact with a pioneering customer‑orientated business, we’d love to hear from you. Please click Apply Now to be considered as our Planning & Services Manager.

Disabled applicants are welcome and encouraged to apply. We will make accommodations during the 水 recruitment process to ensure accessibility.

We are devoted and committed to developing our teams and ensuring that our staff have the courage, commitment and responsibility to perform at their best. We provide significant resources to enable you to achieve your potential and expect our staff to perform to the best of their ability at all times.

Holmen is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.