Planning & Development Coordinator

Skewb Ltd; Worthing; On-site; GBP 30,000 - 40,000; Full time

Job summary

A transformative utilities company seeks a Planning and Development Coordinator in Worthing, UK. The role focuses on facilitating sustainable development, ensuring high customer service standards, and collaborating with stakeholders. Responsibilities include odour consultations, planning liaison, and addressing development queries. Strong analytical and communication skills are essential. While specific educational qualifications are not required, proficiency in data analysis software and a customer-centric approach are vital. Join a dynamic team committed to meaningful change.

Responsibilities

• Collaborate with internal teams and external partners to meet project deadlines.
• Maintain a customer-centric approach in all interactions.
• Conduct capacity checks to address stakeholder needs.
• Provide odour consultation services and ensure timely outcomes.
• Engage proactively with planning authorities for growth opportunities.
• Respond to pre-planning enquiries with accurate information.
• Handle building regulations queries consistently.
• Review build over requests and provide regulatory guidance.

Skills

Analytical skills

Data interpretation

Customer service

Collaboration

Proficiency in data analysis software

Job description

Skewb is transforming the Utilities sector through innovative solutions that tackle industry-wide challenges. Since our founding in 2018, we’ve grown from 2 people to a team of over 250, with no signs of slowing down. Our “Skewbers” are passionate, curious, and committed to making the ordinary, extraordinary. Our core values, Outcome Focused, Integrity, Citizenship, SImplicity, Co-create & Collaborate, are at the heart of everything we do. When you join Skewb, you become part of a dynamic, supportive team where ideas thrive, voices are heard, and real impact is made. We value diversity, empower individuals, and work together to drive meaningful change.

The Role

The Planning and Development Coordinator plays a pivotal role in facilitating sustainable and responsible development initiatives while ensuring a high standard of customer service and collaboration with stakeholders. Operating from the client site, this role is central to conducting odour consultations, planning liaison activities, and addressing various queries related to development works. By leveraging expertise in urban planning and regulatory compliance, the Coordinator supports the client’s growth objectives and contributes to the successful delivery of projects against defined measures. Key responsibilities include engaging with developers and planning authorities, providing timely and accurate information, and fostering positive relationships to drive success. The role requires a strong customer focus, commitment to delivery excellence, and the ability to work effectively in a collaborative environment.

Key Responsibilities

• Work collaboratively with internal teams and external partners using a “one team” approach to deliver against defined measures and meet project deadlines.
• Maintain a customer-centric approach in all interactions, actively listening to stakeholder needs and providing timely, tailored support.
• Capacity Checks: Conduct assessments to ensure developer and stakeholder needs are addressed.
• Odour Consultations: Provide consultation services, addressing developer concerns and collaborating with delivery partners to ensure timely outcomes. Contribute to best practice development in odour assessment and mitigation.
• Planning Liaison & Growth Identification: Engage proactively with planning authorities and stakeholders to identify growth opportunities and support planning consultations and appeals.
• Pre-Planning Enquiries: Respond to enquiries with accurate information and guidance, streamlining processes and enhancing service efficiency.
• Building Regulations Queries: Handle enquiries promptly and consistently, collaborating with relevant departments to ensure compliance and high service standards.
• Build Over & Declaration of Works: Review requests, providing guidance to developers and ensuring efficient processing in line with regulations.

Person Specification

• Collaborative, able to work effectively across multidisciplinary teams and with external stakeholders.
• Pragmatic and solutions-oriented, able to respond to a range of development and planning challenges.
• Strong communicator, able to explain complex regulations and guidance clearly to diverse audiences.
• Flexible and adaptable, able to adjust service approaches based on stakeholder needs.
• Committed to delivering high-quality service and fostering positive stakeholder relationships.

Skills and Experience

• Strong analytical skills with the ability to interpret data and make informed recommendations.
• Proficiency in computer systems and software for data analysis and reporting.
• Demonstrated ability to understand and address customer needs.
• Experience working collaboratively with internal teams and external stakeholders.

Education and Qualifications

There are no specific qualifications or educational requirements needed for this position.