Planning and Diary Bookings Coordinator

Elizabeth Michael Associates LTD; Mansfield; On-site; GBP 35,000; Full time

Job summary

A reputable organization in Mansfield is seeking a Scheduler & Planning Coordinator to ensure effective job scheduling for engineers and subcontractors. Key responsibilities include managing appointments, coordinating materials, and maintaining communication between clients and internal teams. Ideal candidates should be highly organized with strong time-management skills and a proactive mindset. The position offers a starting salary of £35,000 with the potential for an increase, flexible work hours, and opportunities for professional development, ensuring you thrive in a supportive environment.

Benefits

£35k starting salary

Flexible working hours

Supportive environment

Training and development opportunities

Qualifications

• Experience in scheduling, planning, coordination or diary management preferred.
• Strong IT skills; experience using scheduling / CRM systems would be advantageous.

Responsibilities

• Schedule all jobs for engineers and subcontractors.
• Allocate engineers based on job duration, location, qualifications, and material readiness.
• Handle engineer calls relating to unsatisfactory EICRs and book follow-up work.

Skills

Highly organised

Strong time-management

Confident communicator

Tools

Scheduling/CRM systems

Job description

Scheduler & Planning Coordinator

Mansfield | £35,000 per annum (potential increase for the right candidate)

Hours: 8.00am–4.30pm or 9.00am–5.30pm (flexible)

Office-based

An established and growing organisation is seeking a highly organised Scheduler & Planning Coordinator to join their busy operations team. This role plays a crucial part in ensuring engineers are allocated effectively, appointments are well-planned and communication flows smoothly between clients, tenants and internal teams.

If you enjoy coordinating people and tasks in a fast-paced environment where no two days are the same, this could be an excellent opportunity.

Key Responsibilities

• Schedule all jobs for engineers and subcontractors.
• Allocate engineers based on job duration, location, qualifications and material readiness.
• Send appointment confirmation emails for quotation / email-based jobs.
• Identify material requirements and request stock from the Estimating Manager.
• Coordinate delivery or collection of materials for engineers.
• Rebook no-access jobs and ensure systems are kept fully updated.
• Flag jobs that may exceed target dates, supporting SLA compliance.

Additional Duties

• Handle engineer calls relating to unsatisfactory EICRs and book follow-up work within required timescales.
• Add appointments into the EICR tracker and ensure first visits are scheduled 8–10 weeks before due dates.
• Confirm tenant appointments and act as the first point of contact for rearrangements.

About You

• Highly organised with strong time-management skills.
• Experience in scheduling, planning, coordination or diary management (preferred but not essential).
• Confident communicator across engineers, clients and tenants.
• Strong IT skills; experience using scheduling / CRM systems would be advantageous.
• Able to manage multiple priorities in a fast-paced setting.

What’s on Offer

• £35k starting salary, with potential for an increase for an exceptional candidate.
• Flexible start / finish times (8–4.30 or 9–5.30).
• Supportive environment within a stable and expanding business.
• Full training and opportunities for continued development.

If you’re proactive, detail-focused and thrive in a coordination role, we’d love to hear from you.