Planning and Diary Bookings Coordinator

Elizabeth Michael Associates LTD; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing organisation in the East Midlands is seeking a Scheduler & Planning Coordinator to ensure effective job allocation for engineers. This role requires strong organisational skills and offers a starting salary of £35,000 per annum, with the potential for increase based on performance. The ideal candidate should be a confident communicator with strong IT skills, ready to manage multiple tasks in a dynamic environment. Flexible working hours are available, making it an attractive opportunity for job seekers.

Benefits

Flexible start/finish times

Supportive environment

Full training and opportunities for continued development

Qualifications

• Experience in scheduling, planning, coordination or diary management preferred but not essential.
• Able to manage multiple priorities in a fast-paced setting.

Responsibilities

• Schedule all jobs for engineers and subcontractors.
• Allocate engineers based on job duration, location, qualifications and material readiness.
• Send appointment confirmation emails for quotation/email-based jobs.
• Coordinate delivery or collection of materials for engineers.

Skills

Highly organised

Strong time-management skills

Confident communicator

Strong IT skills

Experience in scheduling or planning

Tools

Scheduling/CRM systems

Job description

Scheduler & Planning Coordinator
Mansfield £35,000 per annum (potential increase for the right candidate)
Hours: 8.00am 4.30pm or 9.00am 5.30pm (flexible)
Office-based

An established and growing organisation is seeking a highly organised Scheduler & Planning Coordinator to join their busy operations team. This role plays a crucial part in ensuring engineers are allocated effectively, appointments are well-planned and communication flows smoothly between clients, tenants and internal teams.

If you enjoy coordinating people and tasks in a fast-paced environment where no two days are the same, this could be an excellent opportunity.

Key Responsibilities

• Schedule all jobs for engineers and subcontractors.
• Allocate engineers based on job duration, location, qualifications and material readiness.
• Send appointment confirmation emails for quotation/email-based jobs.
• Identify material requirements and request stock from the Estimating Manager.
• Coordinate delivery or collection of materials for engineers.
• Rebook no-access jobs and ensure systems are kept fully updated.
• Flag jobs that may exceed target dates, supporting SLA compliance.

Additional Duties

• Handle engineer calls relating to unsatisfactory EICRs and book follow-up work within required timescales.
• Add appointments into the EICR tracker and ensure first visits are scheduled 8 10 weeks before due dates.
• Confirm tenant appointments and act as the first point of contact for rearrangements.

About You

• Highly organised with strong time-management skills.
• Experience in scheduling, planning, coordination or diary management (preferred but not essential).
• Confident communicator across engineers, clients and tenants.
• Strong IT skills; experience using scheduling/CRM systems would be advantageous.
• Able to manage multiple priorities in a fast-paced setting.

What s on Offer

• £35k starting salary, with potential for an increase for an exceptional candidate.
• Flexible start/finish times (8 4.30 or 9 5.30).
• Supportive environment within a stable and expanding business.
• Full training and opportunities for continued development.

If you re proactive, detail-focused and thrive in a coordination role, we d love to hear from you.