Planner

Daniel Owen Ltd; Thame; On-site; GBP 80,000 - 100,000; Full time

Job summary

A social housing service provider based in Thame is looking for a Repairs Planner to coordinate and monitor repair and maintenance works. This position involves scheduling daily repairs, managing work orders based on urgency, and ensuring effective communication with contractors and residents. The ideal candidate must have strong organizational skills and a background in repairs planning. This role offers a salary of £13.69 per hour for 37.5 hours per week in an office-based setting.

Qualifications

• Experience in scheduling and coordinating repairs and maintenance.
• Strong organizational and communication skills.

Responsibilities

• Plan, allocate, and schedule daily repairs and maintenance works.
• Work closely with supervisors and contractors to resolve job issues.
• Monitor operative workloads and performance.

Job description

Repairs Planner
Based in Thame
Office based
37.5 hours per week
£13.69 per hour

The Planner will play a key role in coordinating, scheduling, and monitoring repair and maintenance works within the social housing service. The postholder will ensure efficient allocation of operatives, timely completion of jobs, and excellent communication with residents, contractors, and internal teams to deliver a high-quality customer experience.

Scheduling & Coordination

• Plan, allocate, and schedule daily repairs, maintenance works, and inspections for operatives and contractors.
• Manage and prioritise work orders based on urgency, service level agreements (SLAs), and resource availability.
• Ensure jobs are assigned with the correct trade skills, materials, and appointment times

Operational Support

• Work closely with repairs supervisors, housing officers, and contractors to resolve job issues.
• Monitor operative workloads, performance, job completion rates, and productivity.
• Ensure all information is accurately recorded in the housing/repairs management system