Planner

Fortus Recruitment Group; Greensted; On-site; GBP 32,000; Full time

Job summary

A recruitment agency is seeking a Planner to assist in scheduling and planning work within a busy operational team. This office-based role involves arranging appointments, rescheduling as needed, and maintaining communication between residents and tradespeople. The ideal candidate will have experience in a similar role, possess exceptional communication skills, and the ability to prioritize effectively. The position offers a competitive salary and valuable benefits, including annual leave and rewards.

Benefits

22 days annual leave which increases with length of service

Pension

Perkbox rewards

Long service rewards

Volunteering days

Qualifications

• Previous experience in a similar role.
• Experience in call centre preferred.
• Strong communication and task prioritization skills.

Responsibilities

• Arrange appointments for residents with tradespeople.
• Reschedule appointments using planning tools.
• Handle calls and facilitate communication.

Skills

Excellent communication skills

Ability to prioritize tasks

Job description

Title

Planner

Location

Ongar

Employment

Office Based

Salary

£32,000 per annum

Overview

We have an opportunity for a Planner to join our team. Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way.

Key Responsibilities

• Arranging appointments for residents with trades people in a cost effective and organised manner.
• Rescheduling appointments using our planning tools.
• Handling calls and communicating between the resident and maintenance worker.
• Keeping all activity logged and up-to-date.
• Ensuring that all follow on jobs are actioned by the end of the day.

Requirements

• Previous experience in a similar role
• Previous experience in call centre environment and/or dealing with high volumes of calls (desirable)
• Excellent communication skills
• Ability to prioritize tasks

Benefits

• 22 days annual leave which increases with length of service
• Pension
• Perkbox rewards
• Long service rewards
• Volunteering days

How to Apply

Please apply for the role if you are interested in this Planner position, or contact myself Abbie Burrows directly.