Photo Retail Assistant

Timpson Group; Tees Valley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established family business in Tees Valley is seeking a dedicated individual for a full-time role focused on customer service within a creative environment. This position involves operating digital printing equipment, creating personalized gifts, and ensuring excellent customer care. With a starting salary of £12.25 per hour and opportunities for bonuses, the role also offers generous benefits including time off for birthdays and excellent promotional prospects. Join the team and be valued as part of the family.

Benefits

Birthdays off

Generous colleague discount

Timpson holiday homes

Excellent promotional prospects

Qualifications

• Self-motivated and committed to high personal standards.
• Bonus hungry and keen to learn new skills.
• Strong customer care and sales attitude.

Responsibilities

• Operate digital printing equipment.
• Create canvas wall art and personalise photo gifts.
• Produce and handle photo ID products.
• Support other local branches during cover periods.
• Deliver excellent customer care and sales service.

Skills

Self‑motivated

Strong customer care attitude

Sales attitude

Eager to learn new skills

Job description

We're looking for someone with great standards as well as a fun and friendly personality to join our team. This is a full-time 40-hour position based in Darlington, requiring travel to support other branches around the Teesside area and to complete training when needed.

As a business we pride ourselves on amazing our customers and encourage creativity with your day-to-day tasks including digital printing, making canvas wall art, personalised photo gifts and photo ID. No experience is required as we provide extensive training in all skills, service and management.

Job Details

• Full-time 40-hour per week, working 5 days out of 7 with 2 days off per week.
• Location: Darlington, with travel to other Teesside branches as required.

Responsibilities

• Operate digital printing equipment.
• Create canvas wall art and personalise photo gifts.
• Produce and handle photo ID products.
• Support other local branches during cover periods.
• Deliver excellent customer care and sales service.

Qualifications

• Self‑motivated, committed to high personal standards.
• Bonus hungry and keen to learn new skills.
• Strong customer care and sales attitude.

Salary & Bonus

Starting salary £12.25 ph rising to £12.30 ph after probation. In addition to this you can enjoy an uncapped weekly bonus.

Benefits

• Birthdays off
• Generous colleague discount across the group
• Timpson holiday homes
• Excellent promotional prospects

You will be part of the Timpson group, a well-established family business built on personality and a culture of kindness. Joining the Timpson group gives excellent progression opportunities and you will be valued as part of the family.