Phlebotomy Supervisor

The Shrewsbury and Telford Hospital NHS Trust; Telford; On-site; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare trust in Telford is seeking a Phlebotomy Supervisor to manage a team across multiple sites, including the Community Diagnostic Centre. The ideal candidate will have extensive supervisory experience in phlebotomy, excellent communication skills, and the ability to work under pressure. This full-time role involves collecting blood samples, ensuring quality control, and supervising phlebotomists while adhering to health and safety regulations. A competitive salary and opportunities for professional growth are offered.

Qualifications

• Experience as a Supervisor Phlebotomist is essential.
• Excellent communication skills, able to work under pressure.
• Ability to record data accurately and fulfill travel requirements.

Responsibilities

• Lead the Phlebotomy Team at multiple sites including the Community Diagnostic Centre.
• Collect blood samples from adults and children by venepuncture.
• Ensure compliance with health and safety protocols and quality control.
• Supervise phlebotomists and volunteers, organizing rotas and schedules.

Skills

Attention to detail

Experience as a phlebotomist

Paediatric venepuncture experience

Good written and verbal skills

Interpersonal skills

Education

GCSEs in Math's and English grades 9 - 4 or equivalent

NVQ Level 2 or equivalent experience

First Aid certificate

ECDL or equivalent

Phlebotomy Competence certificate

Job description

Phlebotomy Supervisor

The closing date is 23 December 2025

An opportunity has arisen for an experienced and enthusiastic individual to join our Phlebotomy Team at The Princess Royal Hospital, Telford, The Royal Shrewsbury Hospital in Shrewsbury, Whitchurch Community Hospital Whitchurch and the new Clinical Diagnostics Centre based at Hollinswood house Telford. Working on Wards, Outpatients and in the Community Diagnosic Centre, Stafford Park. Main base is Telford.

We are advertising for 1 x 20 hour post working 20 hours over 7 days at any of the phlebotomy locations. This is a cross site post when there is an operational need to travel to an alternative site. Monday-Friday 5 days 08:00-12:00 or 13:00 - 17:00 between phlebotomy operating hours. Following a rotational Rota for weekends and bank holidays. Phlebotomy operating hours currently are: 08:00-17:00 Monday-Friday, 08:00-12:00 noon Saturday's, Sunday's and bank holidays. These hours are currently under review and could be subject to change in the future.

The successful candidate must have experience as a Supervisor Phlebotomist, should have excellent communication skills, be able to work under pressure with the ability to record data accurately, have an approachable nature and the ability to fulfil the travel requirements. Previous experience working as a supervisor is essential.

Shifts will vary according to service needs so flexibility is essential.

Main duties of the job

The successful applicants will be part of a team that provides a phlebotomy service to The Shrewsbury and Telford Hospital NHS Trust.

• Collection of blood samples by venepuncture from adults and paeds in Community Diagnostic Centre, wards, and outpatients
• Collection of blood samples by venepuncture from children age 12 months to 18 years.
• Recording and labelling of samples in accordance to SOP's.
• Collection of relevant statistics and entering into relevant databases.
• Delivery of samples to the laboratory by hand, via the hospital vacuum air tube system, by portering staff and transport systems
• Understand and apply health and safety, clinical risk management and quality control responsibilities, as these relate to the performance of your duties.
• Maintain a clean and tidy working environment.
• Midday, morning, or afternoon shifts- including weekends and Bank/Public holidays are allocated on a rota basis across the whole team.
• There is occasional expectation to cover periods of absence by other members of the team.
• Through appraisal and liaison with the phlebotomy trainers, continually maintain and update skills, maintaining a personal record of achievement.
• Organising Rotas for all shift patterns for wards, outpatients and community.
• Supervising phlebotomists /booking team/volunteers
• Updating statistics

About us

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

At present we have 40 Phlebotomists working across 4 sites. We provide a safe booking appointment system at The Princess Royal Hospital, Telford (PRH), The Royal Shrewsbury Hospital (RSH) Community Diagnostics Centre(CDC) and Whitchurch Community Hospital.

We cover inpatients (PRH/RSH only) and outpatients at all 4 sites, providing a service for both GP's and consultants.

The Phlebotomy Department at The Shrewsbury and Telford Hospital NHS Trust (SaTH) have highly trained Phlebotomists with caring qualities and compassion for people. They have many years of experience in blood collection and cover in patients, outpatients and community across Shropshire, Telford and Wrekin.

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Education

• Evidence of a good level of general education including GCSE's In Math's and English grades 9 - 4 (or equivalent).
• NVQ Level 2 or equivalent experience
• First Aid certificate
• ECDL or equivalent
• Phlebotomy Competence certificate

Skills

• Ability to pay close attention to detail
• NVQ Level 2 or equivalent experience
• Experience of working as a phlebotomist
• Paediatric venepuncture experience
• Good written and verbal skills
• Good level of interpersonal skills with all age groups

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Shrewsbury and Telford Hospital NHS Trust

£24,937 to £26,598 a year per annum/pro rata