Pharmacy Technician

K & W Healthcare; City Of London; On-site; GBP 30,000 - 38,000; Full time

Job summary

A healthcare provider in the City of London is seeking a qualified Pharmacy Technician to support effective patient care within General Practice. Responsibilities include processing medication requests, conducting medication reviews, and ensuring compliance with national policies. The ideal candidate should have a BTEC/NVQ level 3 in pharmaceutical sciences, professional registration with the GPhC, and experience in primary care settings. Join a dedicated team focused on optimising patient medication use and improving community health outcomes.

Qualifications

• Professional registration with GPhC is required.
• Experience of working as a qualified, registered pharmacy technician in primary care, community, or hospital pharmacy is necessary.

Responsibilities

• Work with Clinical Pharmacists and Clinicians following standard operating procedures.
• Undertake patient-supporting roles for effective medicines use.
• Update and maintain accurate patient medication records.
• Support the PCN multi-disciplinary team in medicines optimisation processes.

Skills

Process repeat medication requests

Manage shared care protocols

Effective medicines use

Data analysis of prescribing behaviour

Develop relationships across health and social care

Education

BTEC/NVQ level 3 or equivalent in pharmaceutical sciences

Job description

in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice. Job Specific responsibilities Clinical:

Responsibilities

• Work with the Clinical Pharmacists and Clinicians in accordance with agreed practice prescribing standard operating procedures.
• Process repeat medication requests, including the conversion of acute requests to repeat medicines and changing quantities of medicines; processing prescriptions in line with agreed clinical protocols and within your competency.
• As determined by the PCN, support medication reviews/monitoring and medicines reconciliation post‑discharge (or other transfer of care) and synchronise medicines for patients, especially when transferring between care settings, linking with local community pharmacies.
• Undertake patient‑supporting roles to ensure effective medicines use, through shared decision‑making conversations with patients.
• Support the Clinicians and Clinical Pharmacists in Structure Medication Reviews (SMR), organising necessary monitoring tests prior to SMR.
• Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
• Develop and maintain medicines‑related communication to all Practice staff.
• Assist with the development and review of medicine audits.
• Provide a contact for patients and colleagues with medication queries.
• Support project work, prescribing initiatives and clinical audits under the support of the Pharmacist.
• Liaise with Clinicians and staff to resolve prescribing queries.
• Update and maintain accurate patient medication records on the practice clinical computer system, including advice given and action taken.
• Assist the Pharmacist with data analysis of prescribing behaviour in line with NICE guidance and local clinical commissioning directives.
• Adhere to strict confidentiality policies at all times.
• Attend local meetings seeking to improve access to medicines or repeat prescribing processes.
• Support the PCN multi‑disciplinary team to ensure efficient medicines optimisation processes are being followed.
• Implement efficient ordering and return processes and reduce medication wastage.
• Provide training and support on the legal, safe and secure handling of medicines, including implementation of the Electronic Prescription Service (EPS).
• Support promotion and maintenance of Electronic Repeat Dispensing (eRD) and online ordering.
• Develop relationships with other pharmacy professionals and members of the multi‑disciplinary team to support integration across health and social care, including primary care, community pharmacy, secondary care and mental health.
• Support development of practice reception teams in streaming general prescription requests, so that GPs and clinical pharmacists can review more clinically complex patients.
• Support implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
• Support the PCN to deliver on QIPP (Quality, Innovation, Productivity and Prevention) agenda, QOF (Quality and Outcomes Framework) and locally commissioned enhanced services.
• Support the PCN in reviewing and developing practice policies for CQC (Care Quality Commission).

Qualifications

• Professional registration with GPhC.
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
• Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy.
• All Pharmacy Technicians must work within their competencies, and have professional indemnity for their role.