Pharmacy Assistant, Clinical Trials | The Royal Marsden NHS Foundation Trust

The Royal Marsden NHS Foundation Trust; Greater London; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare organization based in Chelsea is seeking a part-time Pharmacy Assistant for a fixed-term position in the Clinical Trials Department. The successful candidate will provide essential support in managing clinical trial medications and assist in delivering exceptional patient care. Ideal candidates should demonstrate strong customer service and organizational skills. A dynamic working environment awaits you, offering development opportunities and flexible working arrangements.

Benefits

Flexible working arrangements

Development opportunities

Wide range of staff benefits

Qualifications

• Ability to interact effectively with patients and staff.
• Strong organizational skills to handle inventory and records.
• Understanding of clinical trial regulations.

Responsibilities

• Support Chief/Deputy Chief Technician in clinical trials service.
• Provide excellent customer service to patients.
• Work with the dispensing team to minimize waiting times.
• Maintain stock levels of medication.

Skills

Customer service skills

Attention to detail

Communication skills

Job description

Overview

Pharmacy Assistant, Clinical Trials, Band 2 – Chelsea based 12 months fixed term position, 22.5 hours a week (occasional across site working may be required). This part-time fixed term contract is with the Royal Marsden at the Chelsea site. You will be part of a team consisting of Pharmacists, Technicians and Assistants, collaborating as part of a Multi-Disciplinary Team to deliver outstanding care to our patients.

This is an exciting time to join the Royal Marsden Hospital Clinical Trials Department. Our service provides high-quality care to patients and staff, with newly built aseptic and clinical trial areas at the Chelsea site enabling ground-breaking research including gene therapy and CAR-T treatments. The EPIC digital health record system is used to support the pharmacy teams and drive a more efficient, paperless department.

Responsibilities

• To support the Chief/Deputy Chief Technician Clinical Trials and Senior Clinical Trials Technicians in the provision of the clinical trials service within the pharmacy department. Responsibilities include technical and clerical duties as well as a clinical trial receptionist service, carried out under supervision of more senior staff. You will work with hospital staff by telephone and in person.
• All Clinical Trials must be carried out in accordance with current UK Clinical Trial Regulations, the Medicines for Human Use (Clinical Trials) Regulation 2004 (EU Clinical Trial Directive) and all updates, together with ICH GCP guidelines and departmental procedures, ensuring a high-quality service to patients and staff.
• Provide excellent customer service to patients and their carers presenting at the pharmacy research hatch and on the telephone.
• Work closely with the pharmacy clinical trials dispensing team to minimise patient waiting times, liaising with appropriate staff when necessary.
• Assist in the coordination of the receipt, storage and supply of clinical trial medication within the Pharmacy Department.
• Provide clerical support for the Senior Technicians Clinical Trials, Deputy Chief Technicians Clinical Trials, Chief Technician Clinical Trials, Specialist Pharmacist Clinical Trials and Lead Pharmacist Clinical Trials as required.
• Assist with maintaining adequate stock levels of medication including ordering to ensure uninterrupted dosing and recruitment.
• Be responsible for accurately recording patient returns on Drug Accountability Forms and completing Destruction Forms once approved by the sponsor.
• Be responsible for daily temperature monitoring and maintaining temperature records.

About The Royal Marsden

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. We offer the best cancer care and contribute to global research. We employ over 4,500 staff and operate two hospitals – in Chelsea, London and Sutton, Surrey – plus a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer daily and strive for excellence in all we do. We offer a stimulating working environment, a wide range of staff benefits, development opportunities and clear career pathways. Flexible working requests are welcome to support work-life balance from the point of hire.

Additional information

For further information on this role, please see the attached detailed Job Description and Person Specification.

Advert closing: Friday 10 Oct 2025.